Subway — Restaurant in Port Isabel

Subway….you have lost me as a customer. I will never buy another subway sandwich for the rest of my life. The portion size that was presented to me today on a 6 inch sub was the most embarrassingly cheap and stingy amount that I’ve ever seen at ANY fast food establishment. I asked the man who was preparing my sub, “could you put some more meat on this sub…that’s not enough to even feed a mouse”. So the guy puts more on, which should have equated to the normal amount that is regularly on a sub…definitely not overflowing or even close to that, and guess what happens? I get charged for “double meat”! Seriously…it was a regular amount of meat. It’s just that your company or the man making my sub decided that I should get a peasant’s ration of meat on my sub. So I didn’t protest….i paid the $15.77 for a 6-inch sub with a regular amount of meat, a bag of chips and a Pepsi. I’ve been eating at subway for probably 25 years and this is the last straw. I’ve heard other people complain about the same thing happening to them, but now I saw it for myself. Congrats on losing a fairly regular customer because your company decided to skimp on portion amounts. I will gladly pay any of your competitors (firehouse, Jersey Mikes, etc) who make better tasting subs than you and give a respectable portion to their customers. Y’all are a...

Worst customer service ever. Walked over there tonight while my husband was in the whataburger drive thru. It was 8:30 pm and they wouldn't allow me to come inside to order and told me to go to the drive thru. . No one acknowledged me at the drive through bc I'm not the weight of a car to trigger it. So then I went to the door again asking for someone to respond on the drive thru. Once the girl finally talks to me through the drive thru, she then tries to tell me they are closed at 8:40, but then sighs and asks what I want. 3 employees are working inside with no other customers, mind you.

I receive my order, it was wrong.

Closing time is at 9pm, 3 employees, one sandwich, one girl forced to stand in a drive thru in the cold to be ignored and mistreated.

Time to reevaluate the staff who worked Saturday night, March 13th at closing time. Dear goodness, where has the customer service gone in...

Went one day at 7:50 manager said hold on and asked the employee if he’d take the order and the employee said “wait till the clock hits 8:00 so we can tell him we’re closed” which they did while the mic was on. Then next day that guy took my order and I asked for my sandwhich with a little bit of mustard which this guy tends to put about half the bottle of mustard like I don’t want half a bottle of mustard on my sandwhich 🤡this employee needs to be trained on making a sandwhich and hopefully how much mustard to put Waited two days for my sandwhich and it was nasty and pure...