McDonald's — Restaurant in Port Saint Lucie

As I leave for my allotted 30 minute lunch break, still figuring out what to eat, I decide to go with a tried and true classic; an old friend if you will-- The Big Mac. I pull into the parking lot and see a bit of a line but am relieved to see it moving quickly. I should have just enough time to secure this meal and be back to work with time to spare. It’s my turn to order, and I ask for the following— Big Mac Meal Large with a Coke Spicy McChicken – Add Onion Spicy McChicken (for a friend)

A fairly simple order, as I’ve only made one customization. Having ordered far more complicated meals in the past, thanks to my wife’s affinity for removing half of the toppings of every sandwich and replacing them with sauces and other toppings etc., I think this should be a no brainer.

I drive up to the window to pay. The gentleman before me reads back my order—

“Big Mac Meal and 2 Spicy McChickens – one with onions”

I repeat back “Yep! One with onions.”

I then proceed to the window to receive my order. I’m promptly handed a bag and told to have a nice day. All is well. I quickly glance through the bag and everything seems to be there – 2 wrapped sandwiches, a large fry, and old reliable in all its glory, the King of Burgers, designated to its own protective encasement—The Big Mac.

I start heading back to work and I feel a sense of giddy excitement come over me. Not only for the fact that I had successfully secured THE burger, but also because I was going to surprise a friend with a delicious treat and all-time favorite item of his that he hadn’t been able to enjoy since it was brought back from McDonald’s Jail of Unavailability.

I return to my desk and start unloading the contents of the bag. My sense of joy rapidly deteriorates into panic and frustration. Only ONE of the THREE items ordered ends up being correct. One out of three is a good batting average, BUT WE’RE NOT PLAYING BASEBALL, NOW ARE WE? Negative, McDonald’s, we’re providing sustenance to paying customers—a field in which near perfection is expected. At first glance, this is what the order seems to be—

Spicy McChicken – Add Onion (Check) Big Mac & Large Fry – (Check) Oh but wait, we haven’t opened the box yet ;) Cheeseburger – No Onions—OH COME ON MCDONALD’S. THAT WAS THE ONE FOR MY FRIEND. YOU’VE RUINED THE SURPRISE!

At this point, the scent of McDonald’s has allured my friend who is now at my desk- “Ooh, went with WhackArnold’s today, huh?” he says.

In a flustered state I try to offer the Spicy McChicken with onions to my friend. He politely declines, as he doesn’t enjoy onions on that sandwich the same way as I do. (THANKS MCDONALDS. YOU REALLY SH*T THE BED ON THIS ONE).

I try to recover some semblance of a decent lunch and turn to my Big Mac for consolation. I open the box and am immediately APPALED at what I’m faced with. The bottom third of the burger is great, containing one patty, lettuce, sauce etc. but the top third, has NOTHING on it. Not even lettuce, sauce, pickles… anything. It’s literally air between two dry buns. Pictures attached for reference. COME ON MCDONALD’S.

I am absolutely beside myself. To say that I am disappointed with McDonald’s in Tradition would be an understatement. I’m writing this review between wiping tears and cold french fries. I will NOT be making this McDonald’s a part of my...

I can completely understand parking me to avoid messing up your service time while waiting for my food to come off the grill, i’m reasonable and would prefer that than being given cold food. What i can’t understand however, is parking me, having me wait just for your employee to run out to my car with items from my order missing.

i asked nicely for my 6pc nugget and bbq sauce that was missing, he ran inside to get it only to come back and tell me that he needs to see my receipt because it’s not showing on the order. after showing my receipt, i’m then told i’ll have to go back through the drive thru or go inside to retrieve my nuggets because it wasn’t on the order. when i showed that i should have been charged because the sauce was clearly on my receipt, and told him i was not going inside or back in the drive thru because you all parked me in the first place, he said that there was nothing he could do. Nothing you could do over a 6pc nugget? That wasn’t even brought out to me when i ordered it in the first place and had to wait because for some reason, this location doesn’t have quarter pounder meat up at lunch time?

No attempt to make the situation right, no apologies, and i STILL had to ask for my bbq sauce after retrieving my nuggets i waited 10 minutes for. Y’all have truly taken the fast out of fast food and have no reason to be this incompetent at 12:30...

Terrible drive thru experience ever. I thought ordering a McChicken, small fries, and an apple pie would be quick. However, it took over 30+ min. When I first arrived in the drive thru I was 3rd in line. Didnt think it would be long. Got to the 1st window to pay, and was asked the wrong order to pay for for. That was quickly figured out. Got to the 2nd window, I waited about a min to be presented with a mcflurry which I did not order and sent back. After waiting some more I was told to park and wait. Which was fine. After some time, I was approached with food questioning if it were my order. No. I repeated my order. Again the same thing happend a few min later. Repeated my order again. Later, I finally got a bag, but to only have half my order and the wrong ticket receipt attatched to the bag. I had to get out my car to tell the lady what I was still missing. By the way a car who ordered after me, left before me. Once my meal was finally complete, the employee seemed to be more upset than I was. Never asked if I got my correct order nor gave an apology. I didnt need to at this point but I stuck my head out of the window as she walked away to say thank you, but to just get a mediocre response. This is my neighborhood McDonald's. I'm sorry to say, I will...