Tail-Gators Brews and Grill — Restaurant in Port Saint Lucie

Update: Reached out to the email below as they requested and 1 month later not a single response. It's a shame when a company will say things in public but does not stand by their words. Once again this is a prime example of why you should not trust this restaurant. My email to them offered nothing but constructive criticism and asked for how they plan on fixing the issues.

I ate here 2 years ago on my first date with my now fiancee. We went back today to celebrate 2 years. Let me tell disappointment is to nice of a word to use for our most recent experience. This place has went way down hill. We will not be going back. We waited 10 minutes at the door in a completely empty restaurant while the hostess was outside smoking and socializing. Once we were finally seated the waitress who seemed a bit cracked out came to take our order and seemed like she was in such a hurry rushing us along (remember this restaurant is completely empty we are the only people here). We order and our appetizer comes out (Chicken buffalo dip) chips was soggy and gross. The waitress flys by several times never takes a second to check on us then our main courses come out. I ordered the Black and Blue burger. I took one bite and about vomited. It tasted like I just poured black pepper in my mouth. I took the burger apart and there was a half inch layer of black pepper across the bottom of the patty. My fiancee got sweet tea which was nothing but water and sugar and was awful. Not once did the waitress stop and check on us. Once she was ready for us to leave she brought us some boxes and I finally made my complaint know that the burger was inedible. She told us wlshe would take it off the check which was not done. It's sad that what was such a great place with such a good memory was ruined by such poor management and horrible service. Save your self the money and time....

I had a very limited experience here. There was a guy that was screaming loudly for his party to join him. Regardless, it was a strange location. Even though the restaurant was probably only at 40 or 50% capacity, the staff seemed very thinly spread. Our waitress was trying as hard as she could. And she was trying just to keep up with the single order for dinner and the water and juice that we ordered for ourselves and for the kids. But it was not an easy experience. I understand that with growth of a second location there are growing pains and whatnot, but I also understand that after this many months there should be things sorted out especially if there's low staff. I can't give terrible reviews about the food. It was pretty average for a low to mid-cost sports bar in the Port St Lucie area, but it didn't set itself apart from anywhere else either. Nor did the experience. Trivia started during the evening and we were on the left side of the restaurant and trivia was on the right side of the restaurant and there was nothing that we could do to get involved with it because you could barely hear them on the other side and nobody told us it was going to be a trivia night or we would have tried to sit in that zone. I would say that this is a great venue for large groups because they could probably be able to accommodate and they do have a lot of screens for sporting events and for chive TV and whatnot. But on the standard weeknight or weekend going out to dinner with the family to get something casual, I would still probably pick...

We live about an hour away, two counties to the north, and I bought a Groupon to try this place because we frequently travel to Stuart for concerts. Our experience was disappointing. We arrived at 5:00 PM to find the place nearly empty, but it took 10 minutes for anyone to acknowledge us and seat us. While drinks and the appetizer came quickly, everything slowed down after that. Despite Happy Hour running until 6:00 PM, it took the waitress 30 minutes to bring my husband a second beer and charged him full-price. She did fix it afterward. We placed our dinner orders at 5:50 PM, by which point the restaurant was quite full. I ordered the Gorgonzola Medallions, asking for them to be cooked medium, but when our meals finally arrived 50 minutes later, my steak medallions were well-done. The waitress offered to have just the meat sent back, and when it returned, it was cooked medium, but it was very salty. My husband ordered baby ribs and wings with blue cheese sauce, and while he said they were good, they forgot the blue cheese. It seemed like the kitchen was overwhelmed, and the servers were disorganized. Although our waitress was friendly, she never apologized for the delays or the issues with our food. We left at 7:01pm. We shouldn't have to be in this restaurant...