Coco Donuts Uptown — Restaurant in Portland

Coco donuts is a donut shop, a hometown, mom and pop donut shop, the donut quality is ok the coffee is ok the prices are a little presumptuous. Their large 16oz coffee is more than a Starbucks venti. But they do not have the volume that a Starbucks has either.

An actual letter that you are going to see on your local coco counter will state that in order to keep costs in line with the cost of a living wage and in order of keeping our employees insured we have had to increase our prices.

Coco is not without a heart, they are not an evil corporation bait and switching you into a cheap product, and they raised their prices only AFTER cutting their prices for two weeks in a customer satisfaction celebration. That being said, they do not have confidence in their product, I found the letter passive aggressive, I felt that it was my fault these employees weren’t getting a living wage, so I asked the attendant if that was what they were trying to do and she got defensive, good company support, but the next time I saw the letter I sent a letter on to the home office, who sent my letter as a disciplinary issue to the attendant, the attendant then shared the entire experience with my coworkers, NEVER once did they reach out to me... passive aggressive customer shaming. As a company, know your strengths, KNOW your weaknesses, and do NOT be apologetic for treating your employees right, they will ALWAYS appreciate working for a company that supports them, a city such as PORTLAND, OR will support a company that pays a living wage, insured their employees and takes pride in the great product they provide, because of my experience, I will always share this story with anyone who mentions them, PORTLAND, OR should support the companies that provide unapologetically for...

I’ve been stopping by this place for quite some time now and the donuts are great with good prices to match, especially since I buy for my company, so it’s always in multiple dozens. Service is great whenever I get this thin blonde girl, given that I’ve only seen like 2 workers over the past year or so. The other boy is very nice too, I might be a little biased since they never have donuts when he’s working, somehow. Anyway, it would be 5 stars if they had a good selection. It seems that whenever I’ve walked in for the past 3 months, I’m always told that they never had their “premium” donuts delivered, which means that they have an extremely low amount of fritters, cinnamon twists, some other donuts, and absolutely zero mochi donuts. Does that mean these donuts have sat since yesterday? It only seems to happen when this one guy is working and I’ve been super confused about it. Is the other girl a manager who does all the deliveries? In any case, great place to go to, just don’t expect to see the donuts you want, then you won’t be disappointed when you go and will be surprised and happy to see what you want… if they get they’re order, that is. 5 stars for service, price, and quality, minus 2 stars for never having “premium”...

I live right next to this location and used to enjoy going in with my girlfriend to grab a quick cup of coffee or their great cold brew. But, right around the beginning of August 2017 it seems there was a change in staffing. Instead of the extremely welcoming and easy to talk to staff, there are now a set of cranky folks who always look desperately disappointed when all I order is a coffee or cold brew. I have a dairy intolerance, so I do not get to enjoy their donuts, but every damn time I go in and just order a coffee the older employees behind the counter just look absolutely crushed that all I ordered was a coffee. Do these people make commission on add-on donut sales? It's ridiculous. Not only that, but one of the women who work there said, upon my suggestion of coming out with a vegan donut, "I don't even know how they'd make a vegan donut," with a rude smirk. Because, you know, it's not like Voodoo Donuts, Blue Star Donuts, and Doe's Donuts champion their vegan options or anything. BRING BACK THE ENJOYABLE PEOPLE WHO USED TO WORK THERE AND LEARN HOW TO MAKE VEGAN...