Dairy Queen (Treat) — Restaurant in Prescott

I work in this mall and have up until today frequented this Dairy Queen. Today Saturday July 11th I placed an order for a strawberry cheese cake blizzard. I order this item all the time and I know how it is supposed to taste and look. Well I walked away with a 7 dollar cup of vanilla icecream. Obviously the girls who made my order had no idea what she was doing . After deciding that I did not want to pay 7 dollars for a incorrect order I walked back and explained my issue. This is when the real fun began. Neither of the 2 employees even knew how to make this item and it was incredibly apparent to me that I was not going to recieve anything even close to my correct order.. This was a 7 dollar lesson that taught me whomever is in charge of this location simply could care less about the quality of what they are serving and for a very high price might I add. Furthermore as I cut hair in this mall and constantly and being asked if there is anywhere decent to get snacks here I will be sure to steer anyone I meet away from this completly incompetent circus Thanks for charging me for a product you cany even get...

I work in this mall. Since a lot of the restaurants close early, Dairy Queen is usually a good option for later shifts. Left my store and got to the Dairy Queen counter around 6:44 PM. There was a sign on the counter that said “be right back.” It is 7:18 PM as I write this and they still have not returned. Excluding myself, I have seen multiple customers come up, see the sign, wait 10 minutes, then leave… This is not the first time this has happened. Personally, this is the second time I’ve had this happen to me- both times having to wait around 30 minutes for service.

EDIT: it is currently 7:38 PM. Was helped a few minutes earlier. Security got involved. They closed early since the sales associate was left ALL ALONE on a Saturday without a manager. Had to use the “be right back” sign since she had no proper “closed” sign. She apologized and gave me some free chips and queso, but it’s not her fault.. Management really screwed...

The darker skinned young lady that was working last night her service was horrible and she was rude as could be. I turned around and walked out without giving my attitude back. She was primarily working drive through. I came in to place an order for a cake, and she definitely did not want to take an order for a cake. She asked me when did I want it by and i replied with i dont need it by a certain date and i would just like one made and be notified when it was ready. That set her off. I would highly recommend the owner get in contact with me because I've already talked with several of my friends that go there and none of us are going back...