Tamasha Modern Indian

I recently had a reservation for 2 on Wednesday I was so excited to dine and experience this restaurant that I had heard so many wonderful great things from various friends, coworkers, and the entire Raleigh community. I arrived 15 minutes early and had a drink at the bar while waiting for our table per the host’s suggestion. The bar had been full and it was quite frankly uncomfortable and awkward standing there. The bartender hadn’t been particularly nice she made our drink delivered them and then proceeded to the next customer and so on. The bartender was very lack luster and un phased, she was just there. We did interact with the couple dining for a bit and while standing at the bar the bartender went through the menu to discuss some suggestions with the couple. She wasn’t super friendly towards them either, but you could tell she was at least paying attention, she’d bring more towels and silverware, small plates, drinks were flowing, water was refilled, etc. After a while our table had been ready and they walked us to our table. We waited 15 minutes after being seated before someone came to visit us, this this time our drinks that we ordered at the bar were well finished. At this point we we’re feeling like we wanted to leave, but after waiting over a month for our reservation we figured once someone comes over maybe the experience may turn around. Plus the food smelled amazing! When the waitress came over….it was to our surprise the bartender. She comes over and says did you look what you want from the appetizers or are you ready to dive right into dinner? We responded we started looking but we kind of was hoping to get the run down of the menu of favorites suggests etc. she mentions two things and she’s says I’ll be back when you decide I stop and I said I’m sorry is it possible I can have your name because she didn’t give it to us when we were at the bar nor did she give it to us when she became our server. She tells me her name is Sam and then she disappears! (The first of many disappearances) The thing about Sam that was off putting was she was she didn’t ask us if we wanted water, cocktail refills, etc. we ended up flagging someone down to get water after our appetizer had come out and even then when we drunk it all we never got a refill of that water. Someone brings the appetizers we finish them….. we wait for Sam to then back to place our order for our meal. It was like whenever we needed her she disappeared. Even though our table was one of the closest places to the bar area we got the least amount of attention and the worst service. She never asked if we enjoyed the food, if we liked it, she didn’t give one care.It was one of the worst services that I had received in a long time and especially from a restaurant of this caliber I expected a lot more from the staff. Not only was Sam just not pleasant and off putting, while here I watch a whole tray being dropped on the floor and while I understand that accidents happen, not one apology was given to any of the patrons nearby that were disturbed included ourselves. All of the employees walked by for several minutes purposely avoiding the mess and the broken glasses hoping they didn’t have to pick it up. I watched one of the bussers drop a table napkin on the floor and watched 4 servers either walk past or step on the towel rather than pick it up! Just pure laziness. I’m not sure if it was because I had an 8:45 pm reservation that all kouf was lost or if the staff and service within your restaurant is terribly lacking but I brought my mom here to experience this amazing Raleigh Gem that we had been hearing about gaining all of this amazing traction over the last few months and I was severely disappointed. I work hard for my money and I spent well over $200 for an underwhelming experience that should have been nothing less than exceptional and truly one of a kind.