We waited patiently outside and went in when others came out, only to be told to "go outside" in a very loud, rude voice. Eventually we were allowed to enter by way of wave. So we entered, and were told immediately to walk forward ( in a very military stern sounding voice) so we did ( I had three young children with me). Soon I started feeling like maybe I didn't even want to order. This is an ice cream shop. It's supposed to be warm and welcoming. I ordered for my kids and by the time it was my turn to order I felt very uncomfortable and decided to get out as soon as possible. I paid my 30 bucks ( for three cones) and left,...
Read moreI love this place. I mean, it's Ben and Jerry's. Despite the gimmicks found at many of the other ice cream places in the valley, you really have a hard time beating the quality and flavor of Ben and Jerry's ice cream. The only down side to this place is also the up side - It's convenient if you're already at The River for dinner or a movie or something else, but if you just want to stop by and get a quick ice cream, you have to park and make your way over to the place, which on a busy night can be be a bit of a process and take a little longer than you would prefer. Still, totally...
Read moreCame on Friday night before close. I wish I remembered the name of the associate who helped us! I'm only making this review for him. As someone who has struggled really hard this year with metal health problems, your associate made me feel more calm in a public place then I've felt in months. As crazy as that sounds I just wanted to give him recognition for his joyous attitude and personality that showed even with a mask on. I just wanted him to know how much I appreciated his...
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