Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Rapid City

I placed an order online and was told that it would be ready in 31 minutes. My husband gets to the store and is told very rudely that he’ll just have to wait his turn. That is funny because my husband waited in line to get to the counter only to get a horrible attitude from what looked like a high school kid that hated his job. My order was a family-sized pizza and Caesar salad. After order being placed 49 minutes ago, we finally get our pizza. When my husband asks about the salad, again the very rude kid says “we’ll didn’t you get it from the case”? There were absolutely zero salads in the case. My husband was told that the person who makes the salads is in the back and will get to it whenever he has time. He had to wait another 15 minutes for the salad after having to ask them multiple times about it. Unfortunately, this locations service quality both in food preparation and customer service has gone in the toilet. They’re staff is very disrespectful and rude. Pizzas are made...

This is our go-to place for take-n-bake pie! It's always good from the first bite all the way to the last! Secret to re-heating excellence....use a non-stick skillet instead of putting it back in the oven. You're always garaunteed a crispy crust and a hot topping! Here's another tip....pick up your favorite pizza as a thin crust. Take it home, wet the edges of the crust, fold in half (takes some effort), pinch and seal the wet edges, then cut some vent holes in your creation. Wah-llaaa! You now have a make-do calzone! Serve with heated marinara and/or cheese sauce. Can you say, "Yummy, yummy, got some love...

Generally good food, but don't count on saving time by ordering online... several times now, I've ordered ahead and come at or after the "scheduled" time only to have them not even start making it till I stop in to pick up.

Respect your customer's time please. If you say it's going to be ready, have it ready. Keeping your word isn't rocket science.

I'm writing this as I sit on the bench waiting along with two others just like me who came in after...