Einstein Bros. Bagels — Restaurant in Redding

BIG LIKE. But with reservations... The bagels here are remarkably good, and the wide variety of styles to choose from is impressive. This is why I'm giving all the available stars, though I could in good conscience deduct half-a-point for the reasons that follow, but I won't. Their sandwiches were, let's say, interesting, but nothing special, and the menu selection of meats/cheeses/veggies could have been more varied. But the quality of the bread more than made up for these shortcomings. Your best bet would be to buy a sack full of fresh bagels to take home for later. They're high quality for sure. Bagel freaks will not be disappointed. Being one myself, I will definitely be back. One point of contention I do have that I feel needs to be addressed by corporate, and I'm seeing this a lot in the food service industry these days, is the Casual Fridays On Steroids approach to work wear for the employees. I am not calling anybody a slob or anything—everyone had a clean look and was presentable enough the day I stopped by—but virtually all the workers looked like they just walked in off the street and started making sandwiches. Sneakers and clogs, denim jeans, t-shirts, etc were the order of the day. Oddly, only one server was wearing an apron/cap ensemble—the manager, I assume—as uniforms were otherwise nonexistent. I mean, I'm glad they were all comfy and stuff, as hard as they were working, but come on. You might be inclined to shame me for these observations, or dismiss it as small potatoes. But frankly, pride in one's work is an important element of any workplace that deals directly with customers, and how the servers are dressed actually makes a difference; it shows that the company cares about such things as respectability and integrity, qualities sorely lacking in way too many work environments of late, quite frankly. The fact that more and more fast food places are adopting this lackadaisical approach to personal appearances is no excuse either. Nor is the claim that we live in a society that decreasingly values such things—which is demonstrably true—and that the changes in employee attire guidelines only reflect that evolution. Well call me old-fashioned, but I for one am not buying it. I still won't issue an ungenerous rating, though. I just hold onto the naive hope someone in upper management gets a chance to see this review. No bigs. If nothing else, please keep crankin' out those mui excellente bagels, mm'kay?...

3 star overall. Not open Mondays, so I can never utilize Einstein Monday deals. The app is one of the most difficult for both myself and staff in store to figure out, and using the app means I get a limited menu. Not everything offered in the restaurant is available via the app. Staff is pretty neutral, not a lot of energy or happy moods overall. Just 'here's your order. Next." Definitely disappointing since they're a locally owned and operated company. Management isn't especially refreshing. I've encountered him once before, and he's quite curt. The restaurant as a whole is very small, making busy times difficult to navigate in or out and makes seating difficultas there are only a few tables. Pick-up orders are also difficult during busy times as grab and go customers are standing seemingly in the way no matter where they go. There is no organization or flow. Coffee deals offered through the app are only available if one orders via the app. So when you get free coffee for a month, you can only access it with a purchase through the app. The whole experience is far less than desirable. Once I use up money I added to the app, I won't be back in for numerous levels of frustration and overall lack of satisfaction. I want to be happy spending money on frivolous things. Unfortunately, that doesn't happen...

Love their food but they need different employees. First off they almost never answer their phone for pickup orders, and then when they do they lied to me over the phone and told me the line was out the door, so they couldn’t do a pickup order, luckily I was right around the corner so I thought I’d just stop in and order it. there was 1 person in there, and it was a door dasher. Within that time there was no way they helped every person going out the door? Not to mention it was 7:30 am. I was furious. Another experience of mine is one of the male employees always acts super slow like he’s on narcotics or somthing. Even the people behind me were getting upset because of how slow he was taking orders. Then he spelt my name wrong on my order so they called out a completely different name so my food was sitting for 15 mins getting cold. I went into my car and cried it triggered somthing for me the way I had to ask him to take my order and then he looked at me crazy. It just is never a good...