We don't usually eat at McDonald's, but we were traveling on Thanksgiving Day, and needed sustenance. We pulled into the drive-through and ordered a McCrispy sandwich meal and a Quarter Pounder with Cheese. Come to find out, unless you order "Deluxes," you get hardly any condiments. My McCrispy had bread, a chicken patty, and two dill pickle chips. Not even mayonnaise. My wife's Quarter Pounder with Cheese had a patty, cheese, ketchup mustard, pickle chips, and some onions. No mayonnaise, lettuce, or tomatoes. (I know mayo has gone up, but they can't afford to put it on unless you get Deluxe?) The tab was ridiculou$ - almost $30! We felt like we'd been robbed as we drove up the freeway, eating our pretty...
Read moreI had the absolute pleasure of going through the McDonald’s drive-thru today and was blown away by the incredible customer service. From the moment I pulled up, Easton greeted me with such warmth and professionalism—it truly made my day.
They were patient, friendly, and got every detail of my order perfect. The line moved quickly, my food was hot and fresh, and the whole process was smooth and stress-free.
Easton went above and beyond with their cheerful attitude and attention to detail. It’s rare to come across service this good, and it deserves to be recognized.
Big thanks to Easton and the team for making a simple meal feel like a five-star experience. Keep up the...
Read moreI’ve been constantly having issues with the app. They ask for a code when you get to the speaker but then the code never works. I had a 30% off code and the general manager in the mornings on the weekends refused to do anything about it. She’s very unfriendly and would only give me a free hash brown to make up for it but complained about it. I had the same experience with her last weekend. Kindness goes a long way and if your app never works and you refuse to honor your discounts then stop accepting the app promotions. I’ve worked in food for years. The cashier Anna was great- her manager not so much. Costs...
Read more