Hello Sushi — Restaurant in Redlands

I came in an hour before closing (I’ll be it that’s on me) but when our food arrived the eel was super grey and tasted like I was at the pier. My company and I lost our appetite for the roll and were banking on the bento box to satisfy our appetite. When it arrived unfortunately the results weren’t much better. The salmon smelled foul and after the experience we had with the previous roll we weren’t going to even attempt to eat it. When we tried to bring it up to the owner he wouldn’t even give us the time of day sending his poor waitress out to deliver the news that they were not going to help us. Insanely overpriced for the poor quality and terrible management. As well we were ignored for the majority of the time we were there except for once we placed a complaint. I’m a server so normally I would never post a complaint like this but I paid $40 for a meal I didn’t even eat so I found that extremely unfair. At any place I’ve worked they would have comped that and the way we were treated was just extremely unfortunate. No hate to our server I’m sure she was doing her best but the owner needs to take some time to look at how his business is run and check the quality of his food before he sends it out to customers

Edit- since the owner has decided to comment an incorrect statement of what happened I’d like to clarify. We never asked for it to be cooked or to receive the meal for free. We had asked if we could pay for what we ate, the beef teriyaki and the tempura and the two miso soups. We never asked to get free food and we never asked for anything to be cooked. I find it hilarious that someone who didn’t even speak to us about the situation can comment and blame us for what had happened. Completely unprofessional and incredibly rude. I feel so sorry for anyone who works there because if this is how customers are treated I can’t imagine how the workers are. Customer service is clearly not something this business cares about and I surely hope they can learn from this instead of...

I have driven by this place for the last 2 years Ive lived out here in Redlands and had no idea a sushi place was back here!! Right now they do have a face mask requirement as you walk through the door to sit and dine in. I get there and was immediately seated. They have nice holiday Christmas music playing in the background for the holiday. It was clean amd is able to hold quite a few people here. They only had two riceless rolls but I had to try the "Queen" it is a roll with spicy tuna, shrimp tempura wrapped in soy paper and surrounded with raw salmon with spicy mayo and capers on top!!! So delicious!! After I ate the first bite I realized underneath was a small slice of cucumber the piece of sushi was placed on. The 1 roll by itself was 18.99$. 8 yummy pieces. The wasabi isnt as strong as I have had. I stepped outside my comfort zone and ordered an appetizer called jalapeno bombs!! It is a jalapoleno stuffed with cream cheese and raw tuna deep fried. I decided to give the deep fried tuna a chance. I took one bit and Immediatly thought I should have ordered the green baked mussels or spicy edemanme. I personally don't like my tuna deep fried. Its not like it was bad I personally just don't like the flavor. I will have to go back and try baked mussels and edemanme. The "QUEEN" roll had me making yum yum noises every bite!!! A bit pricy but you get what you pay for!! Those 2 items costs me about 28 bucks. Good food but a little on the pricy side. Very well worth it. I will most definantly be...

This place is pretty good but I do have to say for $35 a person it's not really worth that price. The wait staff is all kids and they were all goofing off and on their phones. Some rolls are a hit and miss and the crunchy "fried" rolls were undercooked and soggy. We've been going to a different sushi place in riverside and decided to try something alittle closer to home and I'm kindof wishing we just went to riverside instead. It literally took till right before we left to get one refill on a drink and the young kid who was making sushi went about it pretty haphazardly and was very lazy and messy. The slices of the rolls were humongous and everything fell apart. I've been eating sushi for 25 years and this place just isn't worth the price for the quality in totality. The wait staff barely tends to you and the poor guy making sushi had to stop because the other kids his age weren't doing anything and goofing off and cussing in the lobby, running around, and on their phones. They were dragging trash through the lobby and it smelt horrible, kids were vaping in the lobby next to the tables and bathrooms, kids were leaving every 5 minutes to vape and left in a herd. For dinner being $82 for a couple, I would expect a better experience and better...