Big 5 Sporting Goods — Local services in Redlands

I never thought that I would ever review a Big 5 in my life.

But I just met Fishing Dumbledore at this Big 5 and he helped me find the fishing rod. Or, I guess, the wand chooses the wizard, Harry.

He spent time going through different rods with me. Then he pretended to be types of big fish and trained me to use my hip to catch said assorted fish. When I found my ideal wand / rod … it was magical.

Next came the reel and it was almost as expensive as a PS4. But my very own Fishing Dumbledore recommended it. And I’m not some filthy muggle. Hooks? Done. Questions about Carolina Keepers and sliding sinkers? He knows the way. He was there when the old magic was written.

I don’t know if I’ll catch that 100 lb tuna tomorrow, Dave. But I already landed the next best thing: magical customer service and the best fishing store on this side of...

I went into the Big 5 Sporting Goods store today in Redlands to buy some shoes suitable for a pickleball court. And it was either the supervisor of the store or the manager was training a new cashier. The supervisor was being impatient with the new cashier and I felt so bad for this new employee. When my transaction was complete I told the new cashier that she was doing a wonderful job. That's supervisor should be fired. She has no people skills. No customer service skills. The cashier was learning just fine at a pace that was adequate for a new employee. They need to let the...

Terrible Customer Service by “Manager”. Went inside store on 3 different occasions in an attempt to purchase ammo. First time in, NO Employee qualified to sell Ammunition. 2nd time, I’d forgotten a required piece of paperwork, my bad, and, my 3rd time, after helping someone ahead of me, t Manager disappeared, leaving me standing at counter. It wasn’t until I asked another employee that I was told me she’d gone Lunch. She KNEW I was waiting for Her assistance.

I spent my $$$ at Evolution Sports just down the Road.

I will NEVER set foot in this Store again.

Evolution Sports...