Not to be that person but here I am.. Usually I’m very forgiving, but I’ve ordered online 2x from this store as it’s close to my work and most convenient for me to order online whilst at work. Both times I’ve order 1-3 drinks for me and some co-workers and both times my orders have been messed up. Yes they have fixed my orders both times, however when I had my drink fixed I received it not even filled all the way… like come on I paid $7.25 for that the least you could do is fill it all the way so I at least get my moneys worth. Anyways won’t be going back to this Starbucks anymore. The people are great, and the atmosphere but the service team says otherwise. Not to mention while I was waiting for my drinks to be fixed I watched one of the employees chuck someone’s sandwhich onto the cashiers table....
Read moreWent through the drive through and got a frozen breakfast sandwich. Not a big deal(it happens when there is a rush I get it) until I went inside. The cashier had an attitude the whole time as if it was my fault that it was frozen. I Asked for a Refund since they didn’t have anymore of the sandwich I had ordered and she didn’t offer to just heat it up so I assumed that wasn’t an option. She needed some help from another employee, I’m assuming this cashier was new. She told the other lady that I wanted the refund because it was “A little frozen”…like seriously,once again with some attitude as if I just paid $5 for a sandwich that was suppose to be frozen. No apologies at...
Read moreI drive by everyday on my way to work and will frequently use the app to place and order to be picked up inside. By the time I arrive, my order is waiting for me on the counter, very convenient. A couple of times my drink has not been made correctly (I drink tea with a splash of milk and sometimes they steam the milk instead), but I'll check before I leave and they will quickly make me a new drink. I've ordered "Royal English Breakfast with 2 packets sugar and a splash of whole milk" enough now that they don't steam the milk anymore. When I want a real treat, I'll order the Chai Tea Latte or the Honey Citrus Mint Tea, both are...
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