Starbucks Coffee Company — Restaurant in Reno

I placed a pick up order and the app said it would be ready in 11mins. I got to Starbucks in 10mins and thought it was probably ready and when I went inside to get it, my drink looked different than usual. I go to Starbucks atleast 5 days a week and order the same thing everytime. I ask for no whip cream and it looked like whip crm was scraped off the top and I asked about why the top of my frappe was white and the barista (with a long ponytail) told me that happens if you leave a frappe sitting too long. I ordered 3 affogato/espresso shots to go on top of my caramel crunch frappe and it didn't look like it does when you add affogato shots, in told her this and she said "all the espresso has sunk to the bottom bc of how long you waited to come pick up your order!" I am trying to be the bigger person so I wasn't going to argue with her - maybe I was wrong? So I walk out as I'm putting the straw in my cup, and I don't taste any espresso I don't even taste coffee - all I can taste is sugar. So I go back in and tell her that I can't taste any espresso and she's like "Fine! I'll remake it since you paid so much for it!" She makes it accurately but tells me 2 more times as I'm trying to leave how "this is all my fault" and "this is what happens when you leave your order sitting here for 30mins!" (It STILL has not been 30mins since I placed my order, all of this just happened which is why I'm leaving the review) The app told me my order would be ready in 11mins and I walked in Starbucks exactly 10mins after placing my order and even if the coffee did sit, if they really put the extra 3 shots of espresso in my drink I should have been able to taste that it was in there. This barista was so rude, she has literally tainted my whole morning. I wish I would have defended myself, and then maybe I wouldn't feel so upset. This was the start of my day and I'm in a...

🎶 Starbucks in Reno, Oh how we know, Where caffeine dreams and corporate schemes flow! 🎶

We waltzed into a regular ol’ Starbucks, expecting the usual corporate humdrum, but then—BAM!—there was Sam, a barista with flair, who greeted us like a caffeinated angel from heaven above. “Good morning! How’s your day?” they chimed, and suddenly, our spirits soared higher than a double shot of espresso!

I ordered my White Chocolate Mocha—the golden nectar of the coffee gods—made to perfection. With the right blend of sweetness and creamy half-and-half, it was like a warm hug in a cup, melting my soul one sip at a time. And let’s not forget the barista magic! Sam had it, singularly so, like a coffee wizard conjuring up brews that could change the course of history.

In short, this Starbucks isn’t just your average stop for a fix. It’s the caffeinated concert hall where Sam is the star, hitting all the high notes in customer service!

🎶 So if you’re in Reno, and need a caffeine spark, Make sure you swing by and order...

Came in on Jan 17th around 12 noon. I ordered two mocha lattes n a COFFEE cake.. The young lady who took my order was very nice but the young girl with long blond hair extremely rude !!! Should not be working there. I asked her what time they closed she responded WHAT” very rudely like I was bothering her she made the lattes n made that very clear after I received them when I was asking the lady behind her whom took my order that I had not received my coffee cake n the blonde girl rudely said that’s not my department I just make the coffees I made it clear to her zI wasn’t speaking to her zI was speaking to the lady who took my order in they tried to hand me everything but what I ordered 3 different times n still got it wrong I have no idea what it was but it definitely wasn’t a coffee cake I will never return to that location ever again. I go to Starbucks every day worst...