Not sure how this location is still open. After I ordered, the idiot teenage boy behind the counter started getting out the bread, turned back around and asked, "what did you want again?" I told him for a second time what I wanted. He then slowly began making it while an older female colleague at the register reminisced about how much money they had made that day. The Subway Signature, I've noticed, is that the workers love to carry on their conversations even while serving customers. The restaurants are run by different people (franchises), yet all the employees act so brazenly lazy and indifferent. They just don't care. Do they train them to be jerks?
While vegetables were being added to my sandwich, the older woman vanished to the back room. The confused male teenager also vanished after my sandwich was wrapped up. I was tempted to just take the sandwich and leave. After a minute of pure confusion on my part, the older woman returned from the abyss to ring me up. She asked me, for a third time, "what did you order?" I refused to answer. I informed her that her idiot coworker already asked me what I wanted twice, and I would not repeat it again. Perhaps she should have been paying attention when I ordered or even when the sandwich was being made. She then had to literally scream to him in the back room to ask what I had ordered.
Subway is the kind of place where when you walk in, the workers just stare at you and say nothing. I suppose maybe they're mutes. I am unsure. A bizarre business that somehow survives on less-than-mediocre service.
Only a few hundred feet away, you'll find Penn Station, where your business is much more appreciated. The workers are polite, the service is great, and the food even tastes good! I'd advise going...
Read moreI visited this Subway location on Friday evening. Unfortunately, both the service and the sandwich were terrible. The thin man at the counter—who wore glasses, had a South Asian accent, and was handling both orders and packaging—was extremely rude and had a bad attitude. He clearly lacked basic customer service skills and seemed unaware of how to treat customers properly.
While he was preparing my sandwich, I noticed that his hands were quite dirty. On top of that, he got my order wrong and continued to be rude even after being corrected.
I absolutely do not recommend this location. As long as this employee is working here, I would suggest...
Read moreTerrible service,argumentative cashiers with terrible attitudes,barely speak English and definitely don't understand english. If could rate this store with negative stars I would. I will never return to this location. I was here to order 500 dollars worth of food for a work meeting. Now I'm going to Adrian's pizza instead. They don't even wash their hands here. They think those thin cheap gloves is a safety precaution. Then they stood touching their masks with the fresh gloves they just put on. Plus she was already touching the mask before she put on gloves. This place should...
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