Europa Crust — Restaurant in Richmond

I pre-ordered and paid for a baguette (needed for a gathering at our house today, Dec 24) and another loaf, just to try it. I didn't need it. Per the website and the email I received, the store opens at 9.

I drove 20 minutes to get there, arriving at 9:30. The bakery opened at 10, not 9. I was standing in line until about 10:20, when I could enter the bakery.

They didn't have the baguette. Since it is the one thing I needed, I then got to spend another hour plus looking around for a baguette at other places, only to settle on the Kroger 5 minutes from my house as everyone else had sold out by 10:30.

This was my first time as a customer there. The man there seems nice. The bread is well reviewed. But it is a business and it is unforgivable in the digital age to not communicate with customers about things that will impact them. I wasted over two hours of my time on December 24 because they didn't have what I ordered and they chose not to communicate that. That's just not acceptable. Seems unlikely that I will go back. Guarantee that I would never pre order... What...

Europa Crust is a hidden gem for sourdough bread lovers. The quality and craftsmanship put into their baked goods are truly exceptional. The Italian baguette is a standout, with its crispy crust and soft, chewy interior. The Japan's milk loaf is another must-try, offering a delicate sweetness that pairs perfectly with butter or jam. For those looking for a healthier option, the whole grain breads are hearty and flavorful.

What sets Europa Crust apart is not just the quality of their bread, but also the service. The staff are knowledgeable and passionate about their craft, always willing to offer recommendations and share their love for baking. Every visit is a delightful experience, and I always leave with a smile on my face.

If you're a bread aficionado like me, do yourself a favor and visit Europa Crust. You won't be disappointed by the quality, service, or taste of their amazing...

I had the pleasure of stopping in at Europa Crust for bread the other day and was so glad that I did. As soon as you step in you're greeted by the owner/operator surrounded by proofing loaves ready to be baked and the aromas of ones fresh from the oven. I bought a half loaf of the Rustic Italian and the Nissua Sweet Bread and they were both phenomenal! First off, how cool is it that you can buy a half loaf‽ My family is always leaving bread left over. Don't get me wrong, day old bread is still pretty great, but to be able to buy just the amount you need is even better.

So some people are pulp people, some people are crust people. I am squarely in the crust camp. If a loaf doesn't have a good crust, it's not going to be a favorite. Needless to say, that Europa makes a great crust! Give me one of their bread heals any day!

All this to say that I'll be heading back to the...