Giovanni's Pizza — Restaurant in Richmond

Today at 8:20pm I ordered delivery. When I initially called the didn't seem to have any idea how to take an order. First he ask my number, address and order. I gave it to him and asked him what kind of calzone he recommended then he completely stopped talking to me and walked away from the phone. Then I was put on hold without being told they were putting me on hold. Which I was fine with. Yet when he picked up the phone 10 mins later he said, “This is Richmond Giovanni’s how can I help you.” I had to tell him he put me on hold and had to repeat my phone number, order and address again. Again I asked him, “What kind of calzone would you recommend.” He yelled recommend to someone as if he was asking if it was a type of calzone and then asked me for a THIRD time what kind of calzone I wanted so I just told him pepperoni and sausage. He told me it would take an hour to arrive and I hung up to wait on my food. An hour later, still no food. I ordered $35 worth of food for a family of 3. When I realized it had been an hour and 20 mins. I attempted to call and was sent to voicemail 3 times with no way to leave an actual voicemail. FINALLY, an hour and forty mins later I received my food. It was still hot and my order was surprisingly correct. The food was delicious but the time for delivery, the staff and how the business seems to managed is poor. It’s sad because the food is so amazing. I won’t be ordering...

There's one thing as sure as death and taxes: the buffet at Giovanni's Pizza in Richmond, KY. I used to drive right past the one in Winchester on my way down south 75 to see what Chef Proctor and his Magical Mystery Crew were throwing down. I must not have been the only one, because Winchester's Giovanni's went out of business, and Richmond's is still going strong.

Legend has it that Mick Jagger hit 'em up when the Stones were blowing through town and said, (with regard to his inability to get satisfaction) "I stand corrected." I heard that an old-school hip hop trio from Brooklyn called "The Fat Boys" crushed it and it wiped them out. Apparently, George Thorogood said it makes old women blush, and young girls squeal, and I've seen that happen.

Another thing I've seen with my own two eyes is the whole dining area packed out with Richmond's Finest. Faculty, staff, and students from EKU breaking breadsticks together with cops, robbers, and a whole host of artists, musicians, and other assorted weirdos. Baptists, Catholics, moonshiners and crystal Methodists dining together in heavenly peace. This place is a sacred space. It'll cure what ails ye. Richmond probably doesn't deserve it, to be honest, but she's...

We have ordered from here about 10 times. Usually spend $30-$50 each order. We never had any issues until tonight. We placed an order and I asked for extra sauce on an Italian sub. He said it is put on the side now to avoid the sub being soggy. I said that's fine, I want extra. My husband picked up the order (we live an hour away and he works in Berea). The pizza was dry, the cheese bread sticks were burnt and I didn't get ANY sauce for my sub. My sister called for us and the owner Sam was very rude. He said they made 300 pizzas today and haven't had a complaint and blamed it on us! He said he didn't charge me for extra sauce, so not giving me any sauce for my sub was okay. He said we took 4 hours to call so it must not have been bad. I am sorry I live an hour away and am taking care of my two sick children, which is why I ordered pizza and got my sister to call. My sister ended up saying some very choice words to him, which I do not agree with, but I am VERY UNHAPPY with the owner blaming customers for bad pizza. I will never eat at this restaurant again. I'll stick with the Winchester Giovanni's which...