Sonic Drive-In — Restaurant in Rincon

This review is for out of town patrons. I've come to realize the local population doesn't care about quality. Google no longer gives you the option of a negative or zero star review. There would be zeros and negative scores across the board. I've been here long enough to watch the transition of 3 general managers. Do not waste your time or money here the food tastes like it's been sitting on the grill over cooked. It doesn't matter if no one is in line or they're packed, which happens rarely due to the quality of food and service. The food always tastes horrible, it doesn't matter the time or day. My family is a big fan of sonic, at least in other cities. Considering this is my hometown Sonic, it's disappointing. The food never seems fresh, the service is horrible, there's better options in town. If you want ice cream there's a DQ across the road. Breakfast burritos can be found at taco bell there's a Krystals, Huddle House, and Waffle House if you crave something more complex for breakfast. If happy hour slushes are your thing I can't argue, at least they are half off. The breakfast never tastes fresh. My family looked forward to grabbing sonic breakfast before church. It's like Russian roulette now and the dice are loaded. Rather than disappointing my family I've gotten up early enough to cook them breakfast before starting the day off with a gamble. As I've said before I've watched at least three GMs a lady, a man and some child run this store. Nothing is the same as another Sonic. The only consistency is the overall low quality of this store. I should be able to go from store to store and not tell the difference. It's almost as if the company is using this store as a tax write-off or something. If you're from out of town don't waste your time or money on this establishment. It seems like it's the only place willing to hire anyone therefore the business it receives is from grateful families that have a place for their children to get a paycheck without any real world experience. I'm sorry if you choose this place as your next dining experience. There are more quality restaurants a few minutes down the road in Pooler including a Sonic that lives up to the expectations and it's namesake. Once again this is for visiting patrons. There is no way this store would stand the test time in a competitive market with plenty of options. Just don't waste your time or money here. If you enjoy Sonic and want to hold that memory of quality food and service dear in your heart don't sully it with a horrid experience in...

I know that people make mistakes but when it takes 3 or 4 times to get one sandwich correct, then it becomes something else. When I got to Sonic there was no one else there. The restaurant is 2 min from my job literally. So I stopped in plenty of time to get to work. I figured it'd be an in and out stop. I ordered and waited and was finally told to pull forward. Now I'm confused because again there was no one there when I got there. I wait for my order while others behind me in the drive thru went on about their day. When I finally got my order, I finally got to work and ended up being late because of how long I'd waited. I go to eat and the order is wrong. So I go back to sonic. Tell them my order was wrong and they respond, it's right here, we gave you the wrong thing. So I wait and wait and wait and finally get to the window. They hand me a drink which I ordered for a coworker and then I wait another 7 min for the correct sandwich. When I get it, it's still wrong. I didn't even have to open the bag to know it was wrong because I ordered a sandwich and kept getting a burrito. When I tell the young lady it's still wrong, all I get is pull forward, we'll bring it out. So now I'm am in a really bad mood. Because there's no apology, there's no urgency to fix it, nothing. Just pull forward. When I finally get the correct sandwich it's cold except in the very center. The last time I was here I got the wrong order but dealt with it because it was too inconvenient to go back. Considering the wait time in line is ridiculous and the food seems to not ever come out right, I just...

I can’t comment on the food or beverages because we never got any. I paid for my order through the Sonic app and drove thirty minutes to go to the restaurant. When we arrive I checked in on the app. We sat there about ten minutes and then a man came out to say they were unable to fill our order. He told me to contact support for a refund. The sonic app where I placed the order says to contact the Sonic location for any problems with the order. There’s no way to cancel and no way to get help from support right away. The two young men working at Sonic have no idea how to help and offer no fair solution to resolve the problem. So they have taken my money, given me nothing, and then tell me they can’t help me. I left this location with two disappointed kids and feeling like Sonic had just stolen my money. Going through support they repeatedly tell you to get help at the location that you ordered from. I wasted time and gas coming here just for them to steal my money. Upset my two kids who just wanted their slushy drinks. And give me nothing but a headache for my trouble. Having been treated the way we were today ensures I will never come here again. I now have to go through the hassle of trying to chase my money through Sonic support. And if I can’t get it back that way I’ll have to do a chargeback with my card. Absolutely ridiculous. So unless you want to have your money stolen and not get what you paid for don’t bother with...