Noodles and Company — Restaurant in Riverdale

Walking in, the place was fairly clean. There were no messes on any of the seats, and the area with drinks and such seemed to be tidy for the most part. The service was good as well; the person at the counter spoke a bit too quietly for me to hear at some points, but was very friendly and helpful. He brought us our order to our table a few minutes later with no mistakes or anything, which was great. Overall, nothing to complain about with the atmosphere or service. It’s the typical chain restaurant, just with noodles and such. The food was satisfying as well. We ordered our meals small, which were indeed quite, well, small. However, my mother and I are pretty tiny, so they were perfect for us. Decent visit overall. I’d come here again.

Chicken Potstickers — 8/10. These were some nicely tasting chicken potstickers. The insides were stuffed with a decent amount of chicken alongside some vegetables, making a good combination. The soy sauce also paired well with them. There was nothing off about the texture, and the skin felt smooth and moist like most other potstickers. Not bad, I enjoyed them.

Korean BBQ Meatballs — 8/10. The sauce for the meatballs was thick and flavorful. This was a small but tangy and interesting dish to start the meal. I enjoyed the slightly sweet kick the sauce gave the meatballs, and I would probably order these again. Nothing life-changing, but a unique food that I enjoyed.

3-Cheese Tortelloni Pesto (No Mushrooms) — 8/10. They aren’t lying when they say this is the small size. The portion was not as big as I expected, but maybe other restaurants just have large “small” portions. These were filling nonetheless, and honestly the perfect amount for me along with the other dishes I ordered. Cheesy and warm, they were comforting noodles. Nothing special about them that sets them apart from other restaurants, but they filled my stomach and were very pleasant and creamy inside. This dish was satisfying and overall what I expected. No...

Terrible service. I ordered online 10 minutes before arriving at the store. Online it said my order was ready to be picked up but when I went to the register I was told that I would have to wait. I spent the next 25 minutes waiting without my name being called to pick up my order. Once I was tired of waiting I went to the register and asked for a refund. The worker asked for my name and proceeded to pick up a to go bag that had been sitting there for the last 20 minutes. I insisted that I wanted a refund because my food was now cold and I had been waiting for an excessive amount of time and was told “come on it has only been like 5 minutes”. After insisting a third time for a refund they agreed but instead of putting money back on my card, my name and number was written on a piece of paper and I was told that it would be refunded the next day. It has been 24 hours and I still have not been refunded. This was possibly the worst experience I have ever had at a fast food restaurant and do not plan on ever returning to this location. Absolutely...

This location is just awful. I normally LOVE Noodles & Company. And I normally do not leave reviews as I know any place or any one can have an off night. But this is the FOURTH!! time that mine and my husbands order has been wrong or something was not right. Don’t even think about placing a to go order, they will either “lose” it or if you drive all the way home and find out it is wrong, they give you attitude and say they “need to see a receipt when you come back in to restart your order”. I simply asked if they would restart my order so it would be available when I got back, I wouldn’t have to wait even longer to eat my dinner, and it would be correct. But yet again, attitude. Also if you like Mac and cheese with no sauce and a sprinkle of shredded cheese, or burnt black japenese pan noodles, then this is the place for you. Food has been gross, and the service and staff are not clean and are just...