Buckle — Local services in Riverdale

I saw a Blazer with a hoodie for men's on the buckle website on sale. So I decided to go into the Newgate Mall in Ogden Utah. Once I walked in I wasn't greeted and not acknowledged. Instead there were three little girls behind the register talking amongst each other. Giggling, laughing as I approached them. Still nothing said no words just laughing and giggling. So I asked if I could get help finding a Blazer with a hoodie. They looked as if I didn't speak a word of English. Then one asked me to describe what is a men's Blazer? I couldn't believe what I was hearing because there were blazers right around us! I gave them a perfect description and they said we have button ups right over there. I couldn't believe someone who works in retail should know the product the company sales. I literally looked at them in discust walked out and went to Express. Which is located two stores down where I found a young women who welcomed me with open arms and a code of respect for her customers. I asked her for a Blazer with a hoodie and she showed me exactly what I was looking for. She also helped me find a leather dress jacket for my girlfriend. I told her about my customer experience just minutes before I walked in Express. For future customers don't waste a minute in Buckle in the Newgate Mall. Poor poor customer service. Those little girls working in Buckle please take a moment and walk into Express and see how Express handles customer...

Amazing Customer Service!

I didn't expect to be treated so nicely after having the worst experience at a different store. I visited this location in the New Gate Mall on Tuesday for the first time after being turned away from Express because they wanted to close early. When I explained to Teliana what I was looking for and what had happened, Teliana jumped right in to help me and got me the perfect outfit. She showed me everything that would fit my needs for the event I was going to.

Today, I have the same experience at the same store and found myself back at Buckle looking for an outfit for an A-list event. Now I wasn't hopeful as this was more of a fancier event but I knew they would be able to help me and Isabella did! Isabella found the perfect sweater that was just fancy enough, and even when I told her I had pants, she still brought me a pair of perfect BKE jeans that, I still don't' know how she did it but FIT ME PERFECTLY! She even brought me shoes to try on and found a perfect BKE hound's-tooth jacket to complete my look!

The customer service that was displayed by Teliana and Isabella definitely didn't go un-noticed or appreciated! This store has turned me into a Buckle fan and will get my business from here on out!

I want to thank each of the employee's that took time and dedicated their service to finding me the right outfit even if this store wasn't my first option, it...

Absolutely Love this clothing store! Great selection of clothes, shoes and accessories for women and men. They carry Rock Revival, Miss Me, Daytrip, Crash and Burn, Affliction, BKE and several other brands. Their selection of jeans, shirts and accessories is large and great. I buy most all my jeans here, they have a seamstress in store, do hems and fix most all problems with clothing or replace the item. No other place around us offer a clothing guarantee but Buckle does. Clothing is higher priced but you get warranty /guarantee and their jeans are built to last. I've had rhinestones and buttons replaced on some of jeans over the years and I had a pair rip at the back pocket seam and they replaced the pair with new jeans. Well worth the money too. They have good sales once in a while and clearance deals. Their shoes and boots are very durable and last. Usually have a friendly, knowledgeable staff. Huge selection of shirts, both women and men. They also carry some fragrances that are really nice. I recommend this...