I am going to tell you a story... As I drive down 126th south, pondering on what my options of food are, I see in the distance an illuminated red cowboy hat and I think to myself, âthat is the place!â I pull into the large, overpopulated parking lot and drive right passed the entrance of Vasa fitness to head straight for the Beautifully remodeled Arbyâs restaurant! I am greeted with a âhi, would you like to try our new roast beef gyro today?â I answer with a âno thank youâ after a brief pause a highly motivated voice comes over the intercom with a âhello! What can we get for you today?â I order my meal and feel very reassured that I have made the right choice after the drive thru worker supports me with a âvery good choice sir.â As I pull around to the window, I feel as if I am back at Grandmas house with the warm smiles from the employees and the interest that is shown in how my day has been. My order is carefully and politely read back to me to reconfirm that everything is correct. The price of my meal seems unreasonably fair as I feel as though I should be adding a 30% tip after the fine and generous workers have treated me so kindly. I am even given 2 free cookies after a very short wait at the window to receive my hot, delicious smelling food... On a serious note, the staff at this Arbyâs has honestly been the nicest most professional fast food experience I have ever encountered, very friendly and seem to enjoy to be serving their customers. Thank you for the great Arbyâs experience! Iâll keep...
   Read moreArbyâs is that strange cousin at the reunion that you donât see often, but when you do, they show up with curly fries and a bag of jalapeĂąo poppers like, âTrust me, youâll thank me later.â And theyâre rightâŚexcept the large poppers only come with one berry sauce. Like Arbyâs expects me to ration dipping sauce between bites like itâs the Great Depression.
And donât get me started on the Three Pepper Sauce. Whoever decided to discontinue that needs to be fired. It was the BeyoncĂŠ of fast food saucesâspicy, smooth, perfectly drool worthy. Now Iâm stuck with regular Arbyâs Sauce, which is nostalgic, sure, but still tastes like ketchup and BBQ had a weird baby no one wants to acknowledge at family gatherings.
The food? Still good. The vibes? Still okay. Arbyâs is that chain you make fun of until youâre secretly in the drive-thru at lunch. We have the meats? Yeah, but you killed my sauce, and my...
   Read moreWent to the other Riverton location and they were out of Roast Beef. Then I came here they were out of Roast Beef too! It's like they called each other and said "Hey, lets be incompetent at the same time. Ready... GO!" Arby's out of Roast Beef is like going to IKEA and having them say "Sorry, we are out of Furniture. But here are some plates?"
Even more frustrating but not as disappointing was that I was sandwiched in the drive thru so I had to wait to get out of line.
Next time have someone outside the restaurant telling people so they can manage expectations. I get that it's Arby's and my expectations shouldn't be high in the first place but to pull off a giant bone-head move of not having your bread and butter ready at dinner time of this magnitude earns you a solid...
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