Subway — Restaurant in Rocklin

Got home with Two Sandwiches. The Good The Bread, Cucumbers, Onions & Other Veggies. The Bad The Roast Beef was so thin you could read a book through it .... that is after you found a piece. The Provalone cheese,the should have been on it was not there. The Chicken / Teri "with 2x American Cheese, has 4 or 5 Cubes of meat (flavor was good), the "2x American Cheese" was 2x0 cheese. I called and Man answered the phone. I told him about the problem and he asked "Who fixed them"? I told him "a Lady" He said " oh that can't be right she always put cheese on the sandwiches ...... and refused to consider the problem. I gave up and told him "OK that is the Last time I will ever go to another Subway ...". Tried to contact Corporate on line and their Customer Service part of the App is so screwed up it is impossible to actually record a complaint. OK..... I'm Done! Hope you get a Better Sandwich then We...

Came in this morning to get sandwich before our suprise hiking trip and the customer service we got was incredible! 5 stars for sure! Jesse, Chad and Meena were all soooo sweet, kind and amazing! They all deserve to recognize!!!! We always make sure no matter where we go to always say please and thank you. This seemed to suprise them. So before leaving we both made sure to tell them we really appreciate them making our sandwhich. Customer service jobs aren't easy, and they don't always get recognized, so we felt the need to make them feel extra special.!!! Thank you Meena, Jessa and Chad! You guys rock, keep up the good work! And again,thank you so very much for our 2 sandwhich, we do appreciate you guys very...

The kid that helped me today around 12:15 was awesome. Then I watched the manager make a sandwich with no gloves an I kept watching him and he said "what it's my own sandwich" and I didn't say anything then as I left I thought about it so I called from outside an told him you should really throw away that other half away cause you didn't use gloves he then said I washed my hands I said I don't care that's disgusting I use to work at a subway and manager or not that is totally unacceptable he h I will fix it. Just beware and make sure they wash there hands and...