6606 N. CLARK DOMINOES STOLE MY MONEY. NEVER DELIVERED PIZZA, THEN HORRIBLE CUSTOMER SERVICE. CRIMINAL BEHAVIOR? I ordered a few late night pizzas for my friends. Delivery driver called and said he was at my door and then quickly hung up. Because I was standing there, I immediately called back. No Answer. Called several times more and then called the main store, no answer. When I called the next day, the manager told me that they would investigate and call me back within 24 hrs. No return phone call. I called again today, and they said there was nothing that they could do at this time. They still have my money!!! Is this not illegal?
Update: I have now been in contact with managers on 4 separate occasions. I have called over a dozen times, but they often do not answer or put me on hold, and then don't answer. Each time, they take my information, but never call back. Two weeks of nonsense. I filed a case with PayPal, and will contact the BBB at this point. It is sad when you have to use a gov't agency to correct a $34 order, but the entire Dominos franchise should be concerned over this location and the...
Read moreI went there at 11pm when it says they close at 12a and the chick behind the counter the counter asked if it's delivery or carry out. (Maria) why would I walk in for delivery?I said carry out and she said well we're done with carry out. I was on the app and customer care for 30 mins bc the 2 or more for $5.99 for two medium pizzas with 2 toppings wasn't coming out $5.99 ( it was $6.54-$7.24 each) the guy that was helping me asked Maria if there was something she could do, she said go to Clark and ridge he said is there anything we have for him she said yea he can go to Clark an ridge, he said you can't make him a pizza? she said they can at Clark and ridge. He wanted me to go to Clark and ridge but I told him I had a bike and he said I could still go. I also told him Clark and ridge is bad for biking mind you it just snowed 5+ inches. How can I juggle 2 pizzas while biking? The hours need to be updated for Carry out and delivery. Also fix the app. I work alot and was looking forward to this pizza and having leftovers for work. This blows.I'm hungry ass hell. Lock your doors if your only doing deliveries and have...
Read moreI ordered food a week ago. The driver brought me the wrong order. I called, they said they'd remake it and have it out in about 30 minutes. Long story short, I waited over two hours to receive my food bc they kept putting other orders ahead of mine and not making mine a priority. And when the food finally arrived, the driver blatantly disregarded my delivery instructions that were both written and verbal. To top it all off, my food was ice cold. I've sent SIX messages to Domino's requesting a refund and I'm still being ignored. Won't order from here ever again unless someone makes this right and gives me a full refund. EDIT: They gave me a refund and were nice about it so I bumped the review from 1 star to 3 because the whole ordeal was still crazy and the...
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