in front of the restaurant displayed the clown's head only), was modified, stacking the words in a red diagonal box while still retaining the clown's head; by about 1981 or 1982, the clown's head was removed from the logo, which would remain until 2009.
Television advertising from about 1985 onward featured minimalistic music by a small chamber-like ensemble (specifically a distinctive seven-note plucked musical signature). The menu, previously focused on hamburgers led by the flagship Jumbo Jack, became much more diverse, including salads, chicken sandwiches, finger foods, and Seasoned Curly Fries (at least two new menu items were introduced per year), at a time when few fast-food operations offered more than standard hamburgers. Annual sales increased through the 1980s. Ralston Purina tried further to mature the restaurant's image, renaming it "Monterey Jack's" in late 1985. The name change proved to be a disaster, and the Jack in the Box name was restored in early 1986.
After 18 years, Ralston Purina decided in 1985 that Foodmaker was a non-core asset and sold it to management. By 1987, sales reached $655 million, the chain boasted 897 restaurants, and Foodmaker became a publicly-traded company.
At their annual meeting in July 2018, the National Jack in the Box Franchisee Association, which represents the owners of about 2,000 of the chain's 2,240 restaurants, voted "no confidence" in the company's chief executive officer, Leonard "Lenny" Comma, and called for him to resign.[15] In December 2019, Comma said he would be stepping down.[16]
On December 6, 2021, Jack in the Box announced that it was acquiring Del Taco for $12.51 per share. Del Taco has approximately 600 locations in 16 US states. The acquisition was finalized...
Read moreHorrible service. They are never open when they say they are supposed to be. Also terrible interaction from app to window as items are often unavailable with no substitute options when I deal with one of the ladies there, always rude. She acts inconvenienced by our presence. Went in New Years Day, the window said open 24 hours. App said 6am. Placed an order through the app and even though all the lights were on inside, no one came to the drive thru. Drove from home to meet my daughter there to check on the workers, I got there and saw people inside. I knocked on the window and the same lady that is always rude there wagged her finger at me. I told her we have a mobile order we would like to get, almost $40. She said I don’t know I open at 7 (it was then 712) and said I’ll be ready maybe in 40 minutes. I let he know we placed our order and appeared to be charged. She said just wait. I said well what do we do with the mobile order to which she replied I don’t know wait. I just don’t understand when a place advertises to be open at a certain time why they are not. If it is a staffing issue maybe turn off your mobile order options and post that we will open when we open and not commit to a time. As a night worker it is very difficult to sit around and wait for hours after a time commitment and to be treated...
Read moreMy friend and I attempted to order food here after a concert a few weeks ago. Their hours for this location on every website, Maps app, and on their OWN APP said open 24 hours. App even allowed me to place an order. We went to pick up, and the drive thru was blocked off, so we went to the door to get our food. An employee explained that they were no longer open, the hours posted everywhere are incorrect, and that we would not be getting our food that we had already paid for. They also refused to issue a refund and told us to contact the store online. I contacted the store for a refund and I was ignored. I left feedback that I was ignored, along with my phone number about a week later, and I was ignored again. Luckily my friend paid with a debit card and disputed with their bank, but I paid with Apple Cash and can’t dispute it, so I’m really glad that I basically flushed that money down the drain. I will not be back to this location or any others. Oh, and their hours are STILL incorrect...
Read more