Kura Revolving Sushi Bar — Restaurant in Roseville

I will open with saying that the food was good for cheap sushi. With that said, every item is 10 to 20 cents more than the Sacramento location even though the quality is worse.

Now my real issue: the staff and the restaurant system.

My friend and I are two rather small women who both have good but hard careers. She works in medical and I work in news. We decided we would eat at Kura Roseville due to how much I enjoy the Sacramento location near my workplace.

We were NOT greeted by anyone at the door. In fact, at that moment, it seemed like staff wasn't there. We watched a man who came in right behind us just go and sit down as we looked for a staff member, so we eventually did the same. It is worth noting that there was a blank iPad at the entrance, however, we did ignore it at the time.

After that, we simply had a good time for a bit. We each had about three plates when I ordered a water, hoping for the robot. There was not only no robot, but then a staff member came and explained that because we weren't seated, we didn't have a ticket due to how their system works. That's fine! We made a ticket then and there and apologized for the issue. We didn't have any idea and there was no staff around.

Well, after that very nice girl made us a ticket, a different woman brought me the water instead of a robot and then claimed we hadn't made a ticket (I told her twice that we literally had just made the ticket with the other girl), and then heavily implied that we were trying to eat for free. She and three others, all large women including herself, stood at the end of our row and stared at us for the next 15 minutes.

Where was this staff when we entered and why do they have the time to stand around doing nothing but threatening guests?

And if the system is so broken that people regularly eat for free (as admitted by the rude woman with the water) so much that staff needs to threaten normal guests, why is your staff not positioned where they should be in order to stop the entire issue?

Needless to say, we got out of there after only spending $11 each after tax, NO TIP. First place I've ever not tipped in my life. It was also the first time I was ever profiled and felt threatened in a restaurant.

Really disappointing, as I LOVE the...

First, I can only review based on the type of sushi restaurants I've been to. Some are Korean owned and still just as delicious. The servings are portioned small on purpose to fit on the tiny plates. This isn't an issue for my family because we usually all want different types of sushi or no sushi in my child's case. Some plates have more sauce than I'm used to but it's great for folks who love extra sauce. I don't have a favorite dish yet but the best dessert I've tried is the taiyaki ice cream. Its vanilla ice cream with a scoop of red bean and a fried pastry fish filled with more cooked red bean paste. This is definitely the best cooked red bean I've tasted so far. Even Bay Area locations couldn't make it this yummy.

I knocked off one star for not having shade outside on the patio where we're supposed to wait. Roseville is super hot and the restaurant doesn't have its own waiting section. Do you need a license for a giant umbrella or is the owner cheap? Ambience includes the outside.

Single family restroom available. Plenty of parking. Other customers try to run ahead to get there first which I find funny. I love the robot server and don't care if the employees yell welcome at me or not when I get there. I don't even understand why they do that. 😀

Thank you for a great experience every time. My kids love the prize machines and will beg their grandparents to order more sushi just for the prizes. 🤣

Thank you for serving the wasabi separately this time instead of leaving a pot on the tables. The little pots were gross and I'd...

Kura Reviving Sushi Bar offers a unique and enjoyable dining experience, particularly if you're interested in the concept of a revolving sushi bar. The variety of sushi is somewhat limited, with each small plate typically offering 2, three or four pieces. In terms of pricing, it sits comfortably in the mid-range—neither too expensive nor too cheap—making it an affordable option for a casual meal.

The quality of the sushi is on par with what you'd expect from other sushi spots in the area, which is satisfactory but not exceptional. What truly sets Kura apart, however, is the overall experience. The restaurant is designed to minimize direct interaction with staff, creating a futuristic vibe where orders are placed via touchscreen, and drinks and other items are delivered by an automated system.

Beyond sushi, you can order off the menu, which includes options like noodles and various sweets, though these come at a slightly higher price point. The main draw of Kura is the revolving sushi concept, which is both fun and efficient. If you're looking for a dining experience that's a bit out of the ordinary, Kura is definitely worth a visit.

While the sushi might not be the best you can find, the customer service is outstanding, making the overall experience a positive one. If you value the novelty of a revolving sushi bar, Kura is a great choice. However, if you're after top-tier sushi, you might want to explore other options in the area. I myself have been there multiple times and had also visited their Seattle location. I...