The LEGO® Store Westfield Galleria — Local services in Roseville

I rarely post reviews but I think the behavior of the manager of this store warrants some sort of repercussion particularly since she was actively blocking the QR code for store feedback. I drove my toddler son over an hour to this mall to do the promotional LEGO set event. He had been looking forward to it for weeks. We arrived two hours before the promotion ended only to be rudely told, despite ample space let alone plenty of kits to take home, that there was no more room and we couldn't get a kit. Grown adults were assembling this toy while my son was just devastated. He is just getting into LEGO building and to be shut down, seemingly by the community, is just disheartening. This is not a...

Worst customer service ever. We waited patiently like any other customer in line (45 min we waited), by the time it was out turn to shop we were asked to leave by the manager Dave, he assumed we were done shopping rather then asking if we needed assistance, and asked one of us to leave the store. I asked for his supervisors info, and he stated he/she doesn't have a phone, but gave me a false email address. I've emailed the Lego corporate office instead . Thanks Dave for the excellent Lego experience 👎. No where in your store policy states you are allowed to ask your paying customers to leave. I didn't see any poster stating so posted on your store...

These guys were great! I very well may have to get back into LEGOs! Who doesn't love to engineer new stuff from the existing designs? Anyone else a member or was a member of the LEGO club? Bring back the toys that support and build creativity and problem solving!

There were two employees and we did take up a lot of their time. Asking questions and learning about the history of LEGO. I'm much happier with this location than the one in the other mall. If you've ever played with LEGOs or if you don't know what I'm talking about, come see for yourself! Worth the drive. Now I'm deciding which one(s) to...