Imagine this: you're in Roswell NM, the self-proclaimed alien capital of the world surrounded by UFO enthusiasts and tin foil hats. It's Alien Fest 👽👽 and also Independence Day 🎉🎊 and a couple of hours before the big fireworks show. Famished, one asks a local, and the recommendation is Farleys Fun Food & Pub. We figure "why not? Maybe they'll serve something interesting, something cosmic!" Spoiler Alert: the only thing out-of-this-world here was disappointment. We rolled up with my dog in tow and were promptly seated at the outdoor patio. Hey, props for that since my dog isn't one for indoor dining. Our server greeted us with enthusiasm and immediately took our drink orders. Being a foodie, I asked "what is your signature entrée?" She reported "the bugers are pretty good here." Okay, not exactly a ringing endorsement, so I followed up "we're from Texas. What can I get here that I can't get anywhere else?" She pointed to the ribs. Sold! I envisioned a plate of tender, saucy perfection maybe with a side of alien flair. What I got was a culinary crash landing. The food started trickling out like a malfunctioning teleporter. Chicken strips came in at 7:02 and the fajitas beamed in at 7:15. The rest (pizza, chicken club, ribs and mashed potatoes) hit the table at 7:32. Everything was hot. But the ribs? Tepid and dry like they'd been sitting in a spaceship's cargo hold since the Roswell crash. The potatoes were equally lifeless, perhaps a victim of the same stasis field. As a retired professional public health professional, I could not help but cringe. Pork cooling off in a disorganized kitchen is basically a bacteria welcome party. To borrow a dancing expression - this wasn’t a misstep, it was a choreography problem. Our server's response? "I don't know what is going on back there." Well, neither did we but the extra plate of chicken tenders she brought with the rest of the food suggested the kitchen was communicating in Morse Code. (No charge for that plate by the way). I sent the ribs back "this is cold. I don't want it." (No way was I going to risk inviting unwanted intergalactic microbial visitors into my digestive system.) Our server asked if I wanted the plate remade. I declined especially since we didn't want to be late for the fireworks show. The ribs were comped but there were no apologies and no manager warped over to check on us. The delicious queso refill we ordered never came, though it still appeared on the bill like a stealth probe. We left our usual tip. No need to punish anyone needlessly. I figure corrections will be made downstream from this review. My alien friend, who'd traveled light-years for an explosive 4th of July ribs fest was discouraged. He'd been anticipating something fiery and spectacular, not pork Jerky! Instead he watched me nibble on tortilla chips and queso-- literally, that was all I ate there -- while he sulked in his imaginary saddle. Back at camp, I broke out a trusty MRE. Hey, nothing shouts "festive dining" like military-grade spaghetti under the fireworks. But that appeared to be safer for me than whatever happened last night in Farley's kitchen. In the end, my alien gave this place 1/2 of a UFO. The prompt seating and the served entrées that were hot earned that 1/2 point, but the cold pork ribs, zero apologies, and absent manager dragged this score into the abyss. Normally, I'd give it a zero, but I'll leave it to the conspiracy theorists to decide if Roswell's visitors get the short end...
Read moreWe were excited to go to Farley‘s at this location because a friend of ours recommended it to be a great place. We drove up, and the parking lot was well lit and the building looked clean and well-maintained. We are not big complainers when it comes to posting reviews, however, we felt had to say something for this one We were seated in a booth which was very comfortable but the evening sun was coming straight into our eyes. They did not have a blind to block the sun so we asked to be moved to a different table. It took five minutes and asking 4 different people to make this happen, even though they were only 1/3 of the way full of customers. Once seated again, our waitress let us know she would be helping us soon. She was attentive to start with, but things got worse as the meal went on. Other servers had to start bringing her items and our meals to us, the lemonade did not taste very good, and she forgot to bring one of the appetizers, so we asked to have it canceled from our order. When our main meal was brought to the table, The food was tasty, but only average. Also, we had to wait several minutes for her to bring us some silverware so we could eat our food. When we asked for the check, the forgotten appetizer was still on the check so we had to ask them to remove that from our bill. During our meal I would say that the manager checked on our able at least three times, but she only wanted to walk up and ask how is Everything? and when we said fine, she left and went to the next table and received the same answers. Even though she asked, she was not really engaging with any customers and would depart once everyone said that they were OK. It’s hard to justify a two star rating, however, we keep our one stars for the truly terrible places to visit. This place has good potential, they just need better management better management and staff skills...
Read moreNot great but not the worst. Literally average in every sense of the word. I made 2 attempts to dine here. First time I attempted to sit outdoors. Before I was seated, the manager asked if I knew what I wanted to drink. I said not yet. He tells me, well you need to decide because your server just got an 11 top and she won't be here for a while. When I went to sit, I noticed pigeon poop all over everything including the fans...which were thankfully off. There was 1 table outdoors without pigeon poop, in the sun, so I sat there. I was given a water and I waited. After a while the server asked what I wanted and I said I'd look at the menu and decide on my meal and my drink at the same time. She brought water and then I never saw her again. After a lengthy wait and no service, I opted to leave. I was grossed out by the quantity of bird poop everywhere on the patio and the lack of service was the final straw that day. I understand she got busy but the manager was well aware of it and did nothing to help her. He was just rude and pushy instead. I dont hide my emotions well so when he saw the look of amazement at his attitude he tried to crack a joke. It fell flat. Not a nice human. It was disappointing as I had something in mind I wanted to eat but I felt ignored for not hurrying through my order the first time. Since I really wanted this burger and I was put off by the initial interaction, I went back the next day. Food was decent, my server was nice enough and the environment was OK. A nice gentleman next to me asked if I had suggestions for other places because he was unimpressed by this place. I chatted with him for a bit and he ended up paying for my meal: a kind gesture from a stranger. Would I go back? Maybe...Would I expect much more than detached service at a run down restaurant?...
Read more