Waffle House — Restaurant in Roswell

My daughter girlfriend and I walked into this Waffle House to have lunch around 2:50pm and we were immediately stopped by a server with her hand out ( with the stop gesture) who advised us to we would have to wait to sit down because she didn’t know who was going to serve us because she was off in 10 minutes and she had to go ask the manager abs she walked away. I looked around the restaurant and immediately noticed that it was filthy. There was food and trash all over the floor, On the right side of the establishment there were chairs thrown on top of the tables and napkins, food and trash everywhere. I wish I could have taken a picture to sure exactly how disgusting it was. The cook’s stain looked very clean and organized and he was polishing the plates above the grill when we walked in. After the rude server walked away he smiled and greeted us when he saw us and said it’s ok we can go ahead and take a seat and pointed at a table so we sat.

The other server saw us that was in there and ran to our table and told us we needed to hang on because she wasn’t sure who was going to serve us because she was also off in 8 minutes. Then the server who stopped us at the door came rushing to the table and the 2 of them began to almost argue over who was going to take the table because they were both off. My 13 year old daughter looked at me and said she would prefer not to eat here because it was dirty and those women were making her feel weird. I said ok and my girlfriend daughter and I left and had lunch at a different restaurant. It was a pretty negative and disappointing experience. I was appalled by those 2 individuals behavior and the condition of of the dining area. On an extra note although we didn’t think anything of it in the way in but the parking lot had empty cups, bottles, and trash everywhere which is not typical of any Waffle House that I’ve been to in my life and I’ve been to Waffle House several hundred times in my life in many different locations. On a positive note the chef was very polite and His Station was very clean. Other than that I would not recommend anyone waste your time eating at this location. Corporate needs to look into this location. I don’t see how a manager could allow something like this to take place or especially have the restaurant looking the way it did....

UPDATE: My original review was a two-star as seen below. There must have been a recent management change or something because the staff is much more friendly and efficient now. Elijah is the bomb diggity and always greets you with a friendly hello and he's a very hard worker. We actually come more often now and enjoy eating here. Great job guys, keep up the good work!

ORIGINAL REVIEW : The food is always pretty good...I mean it's Waffle House, so typical greasy and buttery food. This particular day our experience was not so great. A couple of the waitresses were feuding, we were pretty thirsty as we did not get our drinks until halfway through our meal. They were busy at the time, but the waitresses were so busy talking about each other to what I believe was the manager, that people were getting irritated because of the lack of service. And the table behind us was covered with food left from the previous customers when we got there and still covered when we left...we overheard one of the girls say "I ain't cleaning that table, it ain't mine". Pretty...

We went this morning, 5/23 around 10am because my son turned 4 today and he asked for Waffle House breakfast. We had the best experience and couldn't have imagined a better way to start his birthday than that.

I want to recognize everyone there, Gema, AJ, Dasjah, Raytavia, and Dario. Gema was our waitress and when my son told her it was his birthday she lit up and then immediately told everyone else. AJ came over and talked to my son about how he had three kids himself and gave my son a dollar as a birthday present. The whole group came and sang happy birthday to him and a few stayed and talked with him about his day and asked how old he was and everything. Gema sat down to do some work quickly and then asked Luke if he wanted to see her dog and cats and he went over and did and then showed her our dog. Gema called Dario over to see and he talked about the dogs briefly.

These small acts not only warmed our hearts, but made our son feel so special, seen, and happy. I can't express how appreciative my wife and I are with everyone who was...