💥Listen Folks & LISTEN GOOD!💥
First and foremost I would like to say that I really had a specifically reserved mindset giving this place five stars on all aspects the food the atmosphere the service and overall perspective of the customer experience and the cost and/or the money spent it took to do that, with all the respect this review is not based on one visit it is based on five visits Within a 30-day period!
The food the atmosphere the time it took to get served alongside me being a very picky person when it comes to my food and the cost I spend to enjoy it at this place I actually had the opportunity to meet the owner and Main management and the rest of the staff. I believe the owner is Jasmine AKA the person in charge as far as I know is so friendly open direct and very specific how she treats her customers granted I could be there one time out of Towner or a regular that comes in and I've seen the interaction they have with their regulars also and these guys do not drop the ball not even in a hypothetical scenario let's just say that💥😏😁😍
I just cannot tell you enough HOW AMAZING AWESOME & THOROUGHLY Focus these people are on their customers experience to eat there! Rest assured all the servers the cooks the staff and forgive me for not remembering the rest of the names but including Tiffany she is awesome happens to serve me three out of the five times I was there but just want to thank the management and the staff and everyone that's been involved in me reviewing this place with a five-star all across the board all around all of those who made that actually happened!!
Special Thanx To JASMINE for taking such good care of me, Y'ALL HAVE TRULY & GENUINELY, Earned a customer for...
Read moreWe'll where should I start.......Went there for our second visit, first was 3 years ago with an "okay" experience. Today, we were there shopping close by and thought we would take our friends for a bite to eat & a drink. The first disappointment was with our drink order I ordered one of the Nut Job brews, their own brew, was informed they did not have the 22 oz. So had to settle for the pint, okay....but then was forced to buy the $2 bag of "beer buddy" snacks even though we were ordering food. (a must with EVERY beer you order). I asked why and was given a BS non-answer, "just because", granted beers were $2.50 and $4.50....but $2 for a $.25 bag of Planters peanuts is BS. When we were asked for our meal order. (I and 2 others had a hankering for a burger)....guess what.....NO MEAT made second choices. Waited an eternity for meals, never was asked for a second beer, (would have refused and drank water). Wanted to wash my hands before eating since we had been golfing earlier before shopping, went to the restroom 4 times before I could get in. Mind you, this place can hold 80 -100 inside and another 20+ outside. They have 2 RR, one marked Men & one marked Women with a third sign that led one to believe it was pretty much "open season" for use. There was one toilet in each and at least the door did have a lock. Rediculous for that amount of people in my opinion. Our waitress never returned after bringing meals, went up to pay on own, was asked "where's your waitress" shrugged shoulders said "bony know" and asked if I could please pay. I am normally a 20% tipper with exceptional service going higher, let's just say the tip was WELL below normal. Food was lackluster. Won't be...
Read moreHyped up reviews from locals led us to Wing Nutz. We were sorely disappointed. Capacity was about 1/3. Walking in the door the atmosphere seemed fun and chill, just what we hoped to find in a sports bar. We sat at the bar. Unfortunately, the wait staff/bartenders were extremely slow to even acknowledge our arrival. When we were finally greeted, our service felt rushed, our bartender was very short with us yet there seemed to be plenty of time for all the staff to laugh and banter with each other. We ordered margaritas with our meals. When the drinks arrived the bt tossed a small bag of pretzels and a small bag of peanuts on the counter next to our drinks. Our food arrived, which was decent. Not amazing or even hot. Just decent. We ordered another round of drinks and began to eat our meal. Along with the next set of drinks came one more bag of pretzels. When we received the bill (which we requested after waiting a long while) we noticed we had been charged $16 for the "snacks" provided with our alcoholic beverages. ($4/snack, 1 with each drink. We were given 3 total) When asked about the charge the bt stated it is required they provide something to eat with every drink. (Remember we ordered a meal WITH our 1st round of drinks). She would not remove the charge. My friend stated, "If you are going ro follow the rules and throw a $4 charge on top of every drink, you should probably give us a snack with each drink. We ordered 4 drinks an got 3 snacks." She gave him a rice crispy treat. Yeah, we will never return. It doesn't matter how cool or fun a business seems, when customers are treated poorly it reflects as an ugly experience...
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