I’m extremely disappointed with my recent experience at your restaurant. I specifically ordered a vegetarian meal, as I have been strictly vegetarian for over 8 years. However, I was served a dish that contained steak. This was not only careless but deeply disrespectful to my dietary choice and beliefs.
When I returned to the restaurant to address the issue, instead of offering an apology or a solution, the staff were rude and dismissive, even asking me to leave. This is completely unacceptable behavior for any business that claims to value its customers.
Mistakes happen, but how you handle them defines your professionalism — and in this case, your staff’s conduct showed a total lack of respect and accountability. I will be sharing this experience publicly to warn others and expect this issue to be...
Read moreJeremy was an incredible waiter! We had a large party and there was "mucho grande" food ordered! The food was good, but not a lot of flavor! The portions were commendable and the food arrived at the correct temperatures, quickly! We were amazed at how fast our food was prepared and delivered! Plenty of parking and the restaurant was extremely clean on the outside! We tried to get help a couple of times from workers passing by, but they wouldn't stop to acknowledge us! It might've been a language barrier, or the employees just didn't care! I probably wouldn't eat at this location again! I was hoping the food had more flavor and...
Read moreMy husband ordered takeout and was charged extra because of how many more materials get used for to go orders which I thought was insane, not only that the host didn't allow him to sit at the bar to wait for his order and was told "paying customers only." When he showed him his receipt for what he ordered, he was then told the bar was for anyone who bought alcoholic drinks only. The tacos were OK but we expected authentic, instead we got a small amount of meat in a flour tortilla that was packed full of cheese and lettuce. Never going...
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