Wild Bill's Sports Saloon - DT St. Paul — Restaurant in Saint Paul

I really wanted to try the food here and if you are like me when eating at a new place most things on the menu are enticing and you need time to look over and decide what you want. I went around noon and the place was empty and I understand you want to provide service and feel busy. However, if I just sat down at the bar, and was given a menu, I don't need you to come over within 60 secs and ask what I want to order. Give me time to look over the menu and decide, and isn't it a universal sign when a menu is down the person is ready to order? So I wish the server gave me time before popping up within literally another 2 minutes to ask if I was ready to order, which I had to tell them when I place the menu down I was ready to order.

About 7 to 8 minutes later I placed the menu down. Well either I pissed them off with informing them of how to know when I was ready to order. Or they were super busy in an almost empty restaurant (I was the only one at the bard, and there was a couple in one of the booth style tables. But in the most passive aggressive way they decided to make me wait, not 5, not 10 mins, but 23 minutes, the time was from a timer from a game I was playing on my cell phone, before they hovered over me to ask what I wanted. At this point I asked to pay for the Pepsi I ordered when I sat down, which was cashed out in less than a minute. $4.29 for a Pepsi, was an average price you pay, but I was hit with a service charge. A charge for sitting at the bar? A charge that wasn't shown on the menu, or signage. Now that is a low blow, I would have inquired or asked for it to be removed but I had no wish to stay. So off I went to Smorgie's (another local restaurant) and got the Walking Taco.

Maybe I'll come back, I lived in downtown for over 10 years and it took me this long to have my first visit, maybe I'll try it out again during another time of day, with another type of server, because I really would have liked to try a lot of what was on the menu from the Bavarian Pretzel (with queso no Mustard) and the Birria tacos, to the Jim bean burger, to the quesadilla. Can you see why it takes so long looking at the menu, I wanted to order...

Poorly trained security and unresponsive owners and management to the situation. A couple weeks ago my brother got into an altercation with me where he abruptly grabbed my wrists and restrained them for several seconds. He finally released them at the insistence of my friend. At that point, I decided to leave the bar on my own accord. After exiting the bar I realized I had dropped my glove on the way out. As it was a more expensive pair, I attempted to re-enter to find it. At this point, I was stopped by the security at the door telling me I could not come back in. I asked him why this would be as no one had ever asked me to leave. He continued to tell me I just couldn't enter. I explained I simply wanted my glove and asked if he would go get it, which he refused. My friend finally requested to be allowed to find it and the security said ok. As my friend was looking for my glove the security continued to keep telling me I had to leave. I was not even engaging with him or attempting to enter. The reason I am very frustrated about this situation is that the fact the security told me I couldn't come back was that he saw the physical assault from my brother. I now know my brother did this as his wife and I were engaging in conversation about a topic he did not want to discuss. So nothing I visually provoked. The security never sent anyone to the table to check on the situation yet he clearly saw it occur. Then he treated me, the victim, like the attacker and let the attacker remain in the bar. Even observing the fact, my brother is 6'2", 220 lbs, and I am 5'7", 110 lbs. So no one visited the table, no one asked about the situation but the door security observed it and treated me very badly. I feel the security needs to be properly trained as this was not at all handled properly.

I attempted to inform the management of this and they...

We were having a little staycation this weekend downtown since MN winters are way too long. We stayed at the Holiday inn next to this restaurant. As a person of color in MN, I should had seen it coming the moment we stepped into this dirty looking bar and got sit in some obscure corner of the place. My 7 year old daughter was hungry, so we left my husband in the room who was still sleeping and went downstairs to eat at 9:00am here and within 15 minutes my white husband joined us and placed his order. That was 15 minutes later after we had placed ours. He had his coffee and order within 7 minutes tops. My daughter and I did not get ours until an hour later. The manager went by and I asked about our order and she said” Your order may had been accidentally taken to another table”. I don’t know if that was her way of apologizing. Not only was she not apologetic, she was rude too when I said my daughter was hungry and I wanted to cancel order. I also asked if she could get some toast in the meantime and she said, no the order is coming??!! The place was not full and most people were ordering coffee. As a person of color encountering this type of situations in Minnesota is not unusual but happens more often than I can stand it sometimes. While the food was okay, I can grab a couple of fried eggs and toast else where for $30.00 and get better service. Yes, I am sure my order went to a table with white customers. Did I mention my daughter and I were the only people of color here? I can’t understand how people lack empathy even with children. Don’t come to this racist...