KFC — Restaurant in Salt Lake City

I visited this particular KFC a couple weeks ago and had a bad experience. I went thru the drive thru and the employees had no etiquette, the guy taking my order wasn't patient for me to decide what I wanted and wasn't helpful taking my order. He was even pushy. I ordered a chicken little meal and one of the sandwiches was made with 2 pieces of popcorn chicken while the other one was made with a tiny tender. It only had half the fries it should have had. I also ordered a fill up bowl, and it was COLD. The last thing I ordered was cheese curds. They were almost burnt, and some of them were hollow, no cheese inside, and it was only half the size it should've been, too. We had to pull away from there drive up window to wait for our food, so we assumed it would be fresh and done right. And they never gave me a receipt! I didn't anticipate the level of not caring by the employees, otherwise I would've made sure to get one. I called the store to complain, no one answered (it was 9:40pm) so I called corporate. They told me they would reimburse me via the mail. Well, the reimbursement I got today was only a $10 gift certificate, and I spent more than that. Don't be fooled by the sign that says they re-did the interior. You can put a dress on a pig, but it will still stink and behave like a pig. This is the worst KFC location I've ever been to. Totally disappointed with...

I would give this place no stars if I could!!!!! Worst service and ticket time ever!!!! I have a 6 year old boy and a 1 year old boy abd a 2 month old baby who had to sit snd wsit exactly 30 min to get our food. When i asked where my food was she tells me they are busy in drive through and still waiting on fries and popcorn chicken for the kids meals.... When 3 people behind us got their food frist. Not only tha, she tells me they been busy with cooking burgers and that at least it will be fresh. Excuse me? Fresh? When the rest of my food has been sitting there for 30 min how is that fresh? We will get you your food when we get it to you is the last thing she says and turns and walks away. And the manager in the back isbjust standing around not doinh anything like he should and I coukd hear her talking on the head set about me with me standing there glaring at them listening. So the manager knows about it and not one apology about it taking so long. My kids were loosing their patiences and started running around screaming and that didnt even help them to hurry up. And my chicken wasnt hot and dry from sitting there so long the portion sizes is not worth the price they are. Never coming back here to this location ever...

For heaven's sake, don't go here! You'll just stress out the poor kids working here, and they really can't take it any more! We went after 1 p.m. on a Thursday and although Peter at the register was doing what seemed to be his best the young "lady" putting the orders together was verbally abusive to him and generally exhibited surly behavior to anyone in her vicinity. Very awkward, to say the least. When we left she was napping in a booth. Meanwhile Peter was attempting to serve customers in a friendly and professional way but wasn't quite making it. He seemed to fluster easily and couldn't quite figure out how to transition smoothly from one customer to the next. With all the mistakes he was making, it was a miracle we only were missing one order of fries. Oh, and they couldn't seem to figure out how to wipe off the tables, even after being asked several times. Not sure what the problem seemed to be; they repeatedly told customers they were swamped, but there were only a few people in line, not too many people in the restaurant, and nobody in the drive-thru when we got there. I take back my previous advice to not go there. Maybe you should go there if you are looking for a job. They'll likely hire you...