Rancherito's Mexican Food

The best thing I can say about this location of Rancheritos is that their tortillas, rice, churros, and horchata have yet to disappoint!!!

I actually come to this chain of restaurants specifically to get the sauce that comes with your order! I love it so much that I’ve gotten to a point where I can’t eat a quesadilla without it! They are wonderfully generous if you ask for extra sauce! That is why I gave 3 stars for service. The reason for my ratings being low is because I have had issues with my order more times than not… I do want to mention that my rating for food quality would have been much higher just a few months ago before the quality nosedived.

I am a vegetarian so my go to order is a good ole cheese quesadilla! Unfortunately, after I get it, I have to go home and make it what it the quality it should be when served. So, the whole point of ordering food to not have to cook is lost. I’ve let them know that they make their quesadillas with BARELY any cheese in them and have asked if they would replace it with one that is better but they have refused. Even spending the money to ask for extra cheese doesn’t do the trick. This hasn’t always been the case though… so I think management or something may have implemented how much cheese they are - or … really… aren’t - able to use. Buuuut I order it anyway to be able to get the sauce that comes with it. I’ve asked to be able to buy the sauce by itself but for some reason the staff there never understands what I’m asking for and so to make it easier I just order a main dish.

For some reason no matter how much I double check what I’ve asked for I continue to have the issue of - If I am ordering anything with meat in it for my husband then 100% of the time it means that then my cheese quesadilla turns into a meat quesadilla. Then I get to go back through to then ask them to replace it for me. I have to make sure to pull into their lot after the drive through to check if my order is correct because I once took the items home and my husband said he was ok to eat the meat quesadilla and I guessed that I could return to the location to ask for what I originally ordered free of cost for my trouble and that was a hard NO from the staff ha so I know now that when my order is messed up and I have to take the extra time to go through and get what I originally asked for I’ll be trading my mistake item for the correct one but with my refund or free side or anything to account for the extra cost of the meat since a plain cheese quesadilla is less expensive. So kudos for giving me extra sauce free of charge but avoiding a “complex” order is kind of a ridiculous expectation to have…

As for the atmosphere, from the drive through the inside looks clean and nice, but if you are going through the drive through you can expect almost every other time - at least - that you will be pan handled while you wait in line. I get it that the staff has orders to handle but by just watching this happen to your customers and doing nothing about it is definitively deterring people from choosing your location…

Last things that has gotten me to the point where I’ve decided the last time I went to this location was my last is that my favorite this - their magical sauce - is now officially being watered down into barely something resembling what it used to be. I gave it a chances just incase it was a fluke batch but nope… they have lessened the quality all around.

If you do go to this location and you do want something that is still of good quality (as far as the vegetarian options go) I suggest their Mexican rice, churros, and horchata. Those are the only things that are still excellent!

I hope things change to what they used to be… but I’ve given it to many chances and have to give up on this location. Bummer 🫤