McDonald's — Restaurant in Sammamish

Chapter 1

When he was nearly thirteen, my brother Jem got his arm badly broken at the elbow. When it healed, and Jem’s fears of never being able to play football were assuaged, he was seldom self-conscious about his injury. His left arm was somewhat shorter than his right; when he stood or walked, the back of his hand was at right angles to his body, his thumb parallel to his thigh. He couldn’t have cared less, so long as he could pass and punt.

When enough years had gone by to enable us to look back on them, we sometimes discussed the events leading to his accident. I maintain that the Ewells started it all, but Jem, who was four years my senior, said it started long before that. He said it began the summer Dill came to us, when Dill first gave us the idea of making Boo Radley come out.

I said if he wanted to take a broad view of the thing, it really began with Andrew Jackson. If General Jackson hadn’t run the Creeks up the creek, Simon Finch would never have paddled up the Alabama, and where would we be if he hadn’t?

We were far too old to settle an argument with a fist-fight, so we consulted Atticus. Our father said we were both right.

Being Southerners, it was a source of shame to some members of the family that we had no recorded ancestors on either side of the Battle of Hastings. All we had was Simon Finch, a fur-trapping apothecary from Cornwall whose piety was exceeded only by his stinginess. In England, Simon was irritated by the persecution of those who called themselves Methodists at the hands of their more liberal brethren, and as Simon called himself a Methodist, he worked his way across the Atlantic to Philadelphia, thence to Jamaica, thence to Mobile, and up the Saint Stephens. Mindful of John Wesley’s strictures on the use of many words in buying and selling, Simon made a pile practicing medicine, but in this pursuit he was unhappy lest he be tempted into doing what he knew was not for the glory of God, as the putting on of gold and costly apparel. So Simon, having forgotten his teacher’s dictum on the possession of human chattels, bought three slaves and with their aid established a homestead on the banks of the Alabama River some forty miles above Saint Stephens. He returned to Saint Stephens only once, to find a wife, and with her established a line that ran high to daughters. Simon lived to an impressive age and died rich. It was customary for the men in the family to remain on Simon’s homestead, Finch’s Landing, and make their living from cotton. The place was self-sufficient: modest in comparison with the empires around it, the Landing nevertheless produced everything required to sustain life except ice, wheat flour, and articles of clothing, supplied by river-boats from Mobile.

Simon would have regarded with impotent fury the disturbance between the North and the South, as it left his descendants stripped of everything but their land, yet the tradition of living on the land remained unbroken until well into the twentieth century, when my father, Atticus Finch, went to Montgomery to read law, and his younger brother went to Boston to study medicine. Their sister Alexandra was the Finch who remained at the Landing: she married a taciturn man who spent most of his time lying in a hammock by the river wondering if his...

TERRIBLE TERRIBLE staff and service. Time and date of this incident : 07/05/2019. 7:31 PM PST. Here is my experience ordering a Mocha at this tore. The lady at the counter (Spanish speaking) brought me a cold mocha even though I ordered a hot mocha caramel Machiato. Then she went inside to make it right and after a long time (all this time I had 3 melting vanilla cones in my hand) came back with a mocha that had no caramel and no whip creme. When I asked why it doesn't have any of the required ingredients, she just ignored my question and went inside. When I insisted on having whip creme and caramel, she cursed something in Spanish and went inside again, but came back with hardly anything on it. At this point, I gave up and left the store. The owner of this store really look into the customer service attitude at this store. When I moved here from Minnesota, I was told that people here are much nicer and welcoming. I am proved wrong in two occasions already.

If you see other reviews below, you will see that there is one common factor across all these reviews, a Spanish speaking lady that is rude and doesn't care about customers at all. So, if you are the owner of this franchise and if you care about being in the customer service industry, please act on the data you have. Not one, but many are complaining about a single person...

Terrible customer experience. I ordered breakfast on their app 15 minutes prior to my arrival. When I arrived at the restaurant, I indicated on the app that I had arrived and selected the drive through option. When it was my turn at the speaker I gave the employee my order code. They said they have my order. When I got to the first drive up window the employee said they have my order, but that I didn't pay for it. I told the employee I had already paid on the app. He did not believe me, so I showed him the code on my phone. He said it did not show paid on his terminal and that I needed to pay for the food. I logged into my Chase account app, showed the pending charge from McDonalds with the time stamp on it. He still did not believe me. The employee kept indicating that he had my order but I did not pay, and I tried to explain to him customers can't order on the app with a code and not pay; They have to pay on the app or it won't generate a code. The employee was clueless about how the app worked and just kept insisting I hadn't paid when clearly I did. I was a regular at this location, ordering from the app several times a week, but they've been going downhill lately, and now they've lost my...