Chick-fil-A — Restaurant in San Antonio

I was excited to est chickfila. I wasnt greet but just “i can serve the next guest” I mentioned her about cobb salad and 12 meal and she didnt know how to add extra ranch dressing. and then i asked for white bun and the worker charge me for GF bun..i work at a cfa so i corrected him and he apologized but when you placed my order (#1 with no pickles, mac with bacon and poweraid) he charged me for the bacon inside the sandwhich. They didnt repeat their order, so i needed to ASK them to repeat. No my pleasure was giving and the leader told them to repeat their order aswell. And when i was taking the order, the yound lady in her early 20’s left me and i needed to ask another employee to finish my order because she forgot to finalize and allow me to pay. very disappointed about this chickfila. there was 2 employees taking my order, very not...

Employees at this location are rude, they don’t add condiments and act like you’re bothering them if you ask for some. I stopped going there because of that. I placed an order through the app, the order went to the wrong location ( theirs) I called right away to request for them to cancel my order and give me a refund. They said they would cancel it and didn’t. I called when I saw the charge on my bank statement and the guy in charge said no one there knows how to do a refund for me to call the next day. I called and they asked me to go in person. I get there and no apologies or anything for the employee who lied or the inconvenience. This is the ONLY location Iv had such a horrible experience with. They need to go get trained at other locations to see what real customer...

THIRD TIME COMING TO THIS LOCATION. 1st time my food was cold. These waffle fries are not very good cold ! The nuggets are just ugh when nuke warm. I came back next day. Asked for food to be hot and fresh. Yesssss it was ! It was delicious when I got to school. TODAY (3rd) time. Asked for food hot and fresh. Gave benefit of doubt because last time they were very accomodating. I get to school ! Fries are even worst than 1st time. The chicken sandwich isnt good with cold cheese... so you know the food was NOT fresh. As i looked on receipt i see "Red flag" "fresh". Just tells me that they completely disregarded my request. Not good customer service. Will not go back yo...