Domino's Pizza — Restaurant in San Antonio

Update from my last worst experience…

If I could give negative stars, I’d gladly go into overdraft for it.

We ordered pickup with a 15-minute wait. The pizza was ready when we arrived, but the customer service was MIA. The clerk helped the customers ahead of us, then walked away like we were invisible. After a long pause, I asked who was working the counter. Blank stares. Excuses. I pressed again, and the big response was, “If you want to argue, you can leave.” Imagine paying first and then being told you’re free to get lost.

Meanwhile, the delivery driver wandered back in with a wrong order, which really tied the whole circus together — but unlike the counter staff, he actually stepped up and assisted us. The delivery guy showed more professionalism in two minutes than the in-store team did the entire time.

Domino’s, if this is your training program, you might want to press reset because your staff clearly missed the “customer...

We have only had the pizza but so far so good. We get the thin crust, so I can only comment on that. However, we have not had a bad experience. The pizza has always been spot on and been done very quickly. I have had the pizza delivered but usually do carryout, and always has been done within 15-20 minutes. The crust is flaky, fresh, very thin and spot on. Delicious! The service has also been great and so far no issues there. Yes, it can be a bit quiet at the location but I can image that it gets incredibly busy being on a military base, and that there is no time for small talk. Probably the reason why the food gets done so quickly. We love...

The employees at this location are always good about making our pizza well. Although I understand wait time varies with how busy the location is at any particular point, the pizza is generally done very quickly while still being accurate. The only reason for four stars is that this location needs to figure out how to cut their pizza. Pretty consistently our pizza is cut just enough to show lines, but then we have to use our own pizza cutter at home to cut the slices enough for us to actually eat the pizza. Other than that, this location provides amazing convenience and service to pizza...