I really do not want to leave this review, but I want others to know about the lack of integrity at this establishment. I am leaving the same review at Amelia, not Chika (which we love).
In any event, here is the tale. My fiancee and I on a whim decided to get Chika at 6pm on Jan. 4, 2025. We had been here multiple times before, most recently at the party for a lawyer who sends me personal injury cases he needs to get tried. What's important is how bartender Adam treated my fiancee. My fiancee had taken a toothpick and taken one or two cherries from the jar in front of her. Ordinarily, no big deal. Adam, who seemed to be intoxicated, decided for some reason to make an example. He said, "did you ever see the movie Pretty Woman, an old movie, starring Julia Roberts and someone else..." and another patron helpfully chimed in, "Richard Gere!" "Yes, Richard Gere," Adam said slyly. "Well, in the movie, Julia Roberts' character has a friend and right at the beginning of the move the friend is digging around in the jars at the bar and the bartender says, "Kitty, this ain't a buffet." Adam shouted this so all dozen or so people in the area would hear, mocking the situation at her expense. She said, "I guess he's telling me not to take the cherries." And Adam said, "yes, but politely," and moved on. In any event, we then proceeded down the stars to Chika.
When we reached Chika, we were greeted by a familiar face, Karina, from a recent Christmas party where a referral lawyer had rented out the entire joint. In any case, I asked Karina if there was someone we could speak with about the commentary and whole display by Adam, and she said, "haha, about the cherries??!! Well, we REALLY don't have time right now for that..." Seeming to mock the situation. Well, we decided not to make a big fuss about it and sat down at our assigned table at Chika. Next, Karina came up and we spoke with her, telling her how it was really rude to minimize our comments and state rudely that she did not have time for us. She started laughing and saying "Is this about the cherries?? We really DO NOT HAVE TIME for that right now.." and proceeded to give excuses about the timing and the service etc. We said ok it's more about the way you said it than the fact that you don't have time for that. I asked her specifically, "Do you really think this is the right way to be talking to a customer? Yes or no?" and she seemed to get very uncomfortable.
Next, we settled things with Karina, and she sent Josh, who similarly passed the buck. I said let's talk about it after all this is over and he said, "No, it seems like you have some things you want to get off your chest" in a mocking tone. Mind you, this is before these people knew who I was or who my referral sources were, which demonstrates the lack of integrity. I could be the homeless man and they should treat me with respect and dignity or else get out of the service industry. Anyway, Josh said, "Oh, is this about how you had your fingers in the cherries?" Clearly mocking the event and making fun of us and our concerns. We calmly explained the situation, my fiancee in particular, and I then explained my concerns about how the bartender thought he was Scarface and made fun of my fiancee in front of everyone. Josh said, "Ok, I'll talk to him," and left.
Karina then asked when we had been there before, seeming not to believe us. I explained who I was and whose private Christmas party I had most recently been at about two weeks prior. The tone completely changed. She was an absolute "delight" after that, and Josh personally apologized to ME (not my fiancee, for some reason) after the meal. He gave us two free drinks (worth maybe a whopping $2 to Amelia) "on the house" and asked me, "please go enjoy them." That's the kind of place this is. When they find out who I am, it's all apologies and deference. When we could have been randoms off the street, we are treated like peons. Just be aware of what you're getting into here. Chika is 10/10,...
Read moreWent for my wife’s friend’s birthday, I was dressed to impress but I wore a $500 Burberry hat. I was told no hats allowed so i took it off but when we got down to the basement I noticed a guy with a backwards $20 baseball cap wearing a jeans and a baggy t shirt so i put my hat back on. Then 15 minutes later the security came and told me no hats allowed and i said what about that guy and he said he’s allowed to wear a hat??? So i took my hat off no problem, then 10 minutes later I seen 2 guys with cow boy hats on . All white males. Im a puerto rican male and felt like it was a bit racist to only target me about a hat. I have video of everyone that night wearing hats. You can wear sweatpant shorts and a tshirt but not a $1000 outfit? Im a business and restaurant owner in the area and will never be back and will send this to the news just to show how discrimination is still relevant in this city. Appreciate a...
Read moreLast night I sat at the easy baby bar with my fiancé having a couple drinks. I grabbed a toothpick while chatting with him and picked a cherry off their bar. The bartender then with a condescending attitude decided to shout a story about a movie where a woman does the same thing and the bartender tells her “this is not a buffet” he spoke it loud enough some other guest responded when he forgot something about the movie.
The fact that he thinks that mocking a guest is the respectful way to politely ask not to pick a cherry off the bar says enough to me about this establishment.
When I brought it up to other employees they dismissed it and even laughed. (Karina and Josh)
This kind of customer service shows the lack of appreciation and respect they have for the people who make their business a business.
If these people were working for me I would simply fire them. Way easier, and kinder ways to convey...
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