Kumori Sushi & Teppanyaki — Restaurant in San Antonio

My fiancé and I came here about a month ago, we loved it. I had a hair and makeup trial for our upcoming wedding and since I was all done up we decided to have a date night and eat out.

We had the pleasure of having Carla as our server this time. We ordered some cocktails, they make some good ones!, and ordered 3 rolls. Carla came to check on us quite a few times. She was very attentive and I could see here being that way with all the tables she was serving. She came over and apologized that the food was taking too long. We told her no problem! It's a Saturday, so we weren't expecting super fast service or anything. After we had finished she came to get our plates and ask how everything was and what we liked the most. We had gotten the rainbow roll, Hawaiian roll, and cosmos roll. The Hawaiian roll was the perfect combination of tangy and sweet. It was different and that's what we liked about it. The cosmos roll was also good because I love octopus.

We ended up telling Carla how the last time we came it was busy, and the food did take a while, but, I told her, to us it's worth the wait because it's good and also because of the service. Even when the service is running behind a little bit, the servers always go to reassure tables.

Good food will bring people to the restaurant. But it's the service that will keep them coming back! We came around 7:30 on a Sunday. It was busy, but the wait was only 15 minutes. We are originally from California, moving to San Antonio I told my fiancé we HAD to find a sushi spot since it’s my favorite. This was the first place we tried here in Texas, and I can’t see us going anywhere else!

The food was so good, displayed beautifully. The decor and ambiance was more than any other sushi place I’ve been to, but without it feeling too fancy ish.

Our waitress Zena was THE BEST. Even with the max capacity she still made sure to check on us every chance she could. I ordered a cocktail, bringing mine and my fiancé’s sake, she told us the bartender wasn’t in today and that she had made the drinks.

I was planning on it tasting too strong or too sweet. It was PERFECT. So we’ll balanced. Towards the end of the night we managed to speak to her a little, telling her what an amazing job she did. These are the kind of employees that make or break a place. Zena made that place.

We WILL...

2025 update: I was giving this place another chance and was once again disappointed.

While the staff is kind and attentive, they're the only good part of the experience.

I tried the katsu curry don, one of my favorite dishes regardless of location. Sad to say not a single word in the name is accurate. While it is japanese fried chicken, there is no "katsu", it was dry, fried chicken nuggets in a bowl of white rice. The curry, while tasty, was hardly anywhere to be seen. A small drizzle on top that hardly colored the rice. There was more curry sauce on the random bits of potato than in the chicken or rice.

The chicken nuggets were pilled on top randomly like me throwing frozen chicken on my macaroni when I've been drinking and cooking dinner at 4am.

Food aside, the atmosphere and layout were fairly poor as well. No dividing walls in the main seating area means you both hear the conversions of everyone around you, and have to keep your head down if you don't wanna be looking at a stranger eating. It was quite loud as well without any dividing curtains or walls, and the flashing half of the sign outside is a good representative of the customer experience within.

Unfortunately, this will be my final visit.

2023-

Dry steak, over-seasoned sushi, and high prices dominated this meal.

Quality has dropped considerably since our last visit and neither of us had much to say besides "it's food I guess".

I got a rainbow roll and some nigiri, she got steak teppanyaki. The roll was mostly fine although lacking the fish variation of the namesake. The biggest problems were the steak and nigiri.

The nigiri was a massive ball of overseasoned rice with a sliver of fish on it. We nearly had to cut the nigiri in half just to eat it.

The steak was over cooked, bland, and tough. My wife didn't finish her meal.

To top off this meal, a 70$ bill for two meals, highlighted by a 6 dollar tea bag and 20 dollars for teppan-yucky steak.

Sadly this is a place we likely...

Been here many times and I’ve even ordered via DoorDash because the service sucks so badly. The staff is rude and owner or manager must be cheap because the first time I came with my partner a piece of the roll fell off my plate as it was being served to me and I was told they cant make me one piece that they have to charge me for an entire new roll!!! I was like okay?? They offered me one piece of sashimi just to get me off their back about it! But when my partner actually liked the roll we asked for another one and they had no issue at all charging me for it lol I chalked it up to them just not wanting to make a full roll for free even though it was not my fault at all. I decided were not coming back here in person its just not even worth the experience of having to deal with the staff. I started placing BOGO orders with DoorDash and picking up myself and picked it up and only had one roll when the order had been discounted for the second roll of the same roll for free. I showed the bartender and asked and she said only says 1 im aware of the BOGO its not on here so buy another one!!! I was like is there someone you can ask a manager? Shes like I am the manager and I was like so you want me to buy two to get one free? She said it only says one? I said I get that but it says BOGO -15.99? She just said order another one and get one free. I was like okay Im out of here reported it to DoorDash w/photos and they refunded me cash! Yup never again this place is incredibly stingy and its a shame because the food is good! The staff and managers and owners need to be retrained. Im not even going to mention the number of times Ive witnessed with others the staff members blatantly intoxicated. To each their own but honor whats right not whatever technical glitch you catch...