Taco Palenque Broadway — Restaurant in San Antonio

I've been coming here for years I moved to Alamo Heights in 2011 and been coming here ever since of course I didn't like when their prices went up but that was just part of the beginning of inflation but their food has always been on point. When covid hit just about every restaurant got a makeover or bar and this place here got a nice makeover. The inside is way nicer now with new tables and new chairs and a new floor just making it very much better the only thing I don't like about it but they do to listen to you is that it is super cold in there but I talked to the manager they already know me but they're super nice there and I talk to the manager and they turned down the AC as soon as you asked so that's why I still given five stars because they literally listen to you they won't tell you like "oh we have to leave it that way because everybody else likes it.." no they turned it down and I was like oh that feels much better. but the food is delicious I've had all types of stuff here and it's never disappointing and the staff is really nice I mean I can say I am being biased because I have been coming here since 2011 of course it had turnovers just like any other fast food place or restaurant but the employees are always super nice here and if you have an issue with the food they will take care of it I've had some times where I've gotten some chicken fajita that was kind of like not to my liking and they replaced it quick no questions asked but they always have huge servings and it's always really good the most thing I like about it too is they have a fresh salsa bar and it is Lush like it has fresh pico de gallo which is one of my favorites fresh onions they haven't been sitting out for a while like you see at Taco Cabana or doesn't have Bland tasting like there but their salsa bar is amazing. Definitely five stars and not over exaggerating I wouldn't write a giant book if I didn't mean to explain why those five stars are crucial. And it's funny how Google is asking for a pic and I have one because I was texting my girlfriend who was at home at the time how much I like their salsa bar and took a pic to send to her when I was there recently but you can see how fresh it looks and how clean the table is. Anyway five stars. I selected somewhat plenty of parking but the only reason why is because so many people will go there all day it's so good that you can't find parking sometimes. Which is a good thing for any business cuz people don't understand why it's got plenty of parking but it's filled up all the time just like Chester's across the street plenty of parking...

The night I came here must have been a bad night. I’m giving two stars only for the freshness of the food. Too many things went wrong. And because most employees speak Spanish the language barrier to explain what was wrong would’ve took way too long while I was on my break at work (even if I used a translation app). Looking at my receipt you can see what I ordered. For whatever reason I was charged two different sized drinks and not one. I also asked for a fajita quesadilla. When I opened the foil I thought to myself “Man! They gave me a taco.” After the first two bites I realized I hadn’t bit any meat. When I opens it there wasn’t any. They instead gave me a CHEESE TACO FOR $5!!!! And the size of guacamole was a 4oz container for $3!! I could’ve went to H‑E‑B, bought my own avocados and made guacamole for myself. When my food was finally brought to me I told the guy he charged me two drinks (I should’ve known better when he tried to hand me two drinks at the window and started tapping around in the computer). I couldn’t make out everything he was saying but it sounded as if I’d receive a refund for the second drink in 2-3 days. I never received it. I don’t like talking bad about people or places but when you run a business or work in the restaurant business I think people need to be more diligent and mindful about the consumer and the money being spent. We live in a world where everything is costly now and money should be...

Update to my original post. Taco Palenque earned back their stars from me. When i walked in the salsa bar was freshly stocked and clean. Everyone seemed very alert and attentive. Very fast service. Everything tasted fresh. I am once again a happy Palenque customer. Thank you Taco Palenque for caring about my opinion.

Old review vvvvvvvvv I love taco palenque but this location is a total disappointment. The salsa bar was a mess (needed to be wiped down), no chips (had to ask them to be filled). When I ordered my food I ordered one for here and one to go and they gave me the smallest bag possible so that I couldn't take anything from the salsa bar in my bag. When I pay over $14.00 for 2 Tacos, some beans, and, a drink, I expect to take some chips and salsa with me. It's the reason I come to taco palenque. They just seemed very stingy or very unaware of what was going on. It was not busy while I was there in the afternoon and there were plenty of people working. I always give rave reviews to their laredo and cotulla locations. Very disappointed in this location. I guess the further North you go into Texas, the more it loses the cleanliness and friendliness. The sad part is that the owners were there and made no effort to make the guests feel welcome. At least that was my take. There were at least 3 guys with blue shirts that were managerial posistions in the store while...