I frequent this place a lot since I have an art studio close by. The blizzards are great but as of recently the supervisor ( Filipino woman ) who has never been friendly, has denied serving me by stating every time she has no chocolate ice cream. Now I know this can happen but every time I try to order she says we have no chocolate. I began to suspect she was being dismissive and lying to me so I waited until she left and approached when one of the other employees were working and guess what ? They did have chocolate and the young man working looked confused when I mentioned to him the supervisor has been telling me they don’t have any chocolate. Not sure why she is doing this but can guarantee she is not looking out for the owners by turning away business because her ego is more important. Seriously this lady bad for the business. Ownership needs to...
Read more60 yrs ago, I, my mother and Lorraine E. went on a Santa Cruz county beach excursion. While returning home Lorraine stopped someplace and purchased some kind of drink of orange juice and ice cream. So delicious I tried to emulate that drink. Close but something was definitely missing. That was me at nine yrs. Finally stopped by the Dairy Queen on Bay Avenue, Capitola and got the big...
Read moreCustomer service was terrible. I had to shout out my order over the music that was blasting. On top of that the worker was very dry and unfriendly. I couldn’t even get a smile for my business just a “huh”sent my way when I couldn’t be heard over her favorite playlist. Took my business elsewhere, why pay those outrageous prices...
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