Starbucks Coffee Company — Restaurant in San Bruno

There is this girl Rose, she was really rude and rolling her eyes at my sister and my order. We go to Starbucks all the time so we know how to order our drinks. She was clearly not listening because she would try and repeat what we ordered but it was all wrong. I was purchasing the new iced reusable cup and had ordered that before my drink so it could go in the cup. She kneeled down to get it under the register and started talking to her coworker about whether or not she herself should get one. I looked at the line behind me and was wondering why they decided to have a discussion about his when they have so many people waiting on them. Then when I ordered my drink everytime I would tell her something for my drink she would follow up with something in a rude tone and repeated it rudely and rolled her eyes when I would correct her. I work in customer service also and if I were to act like that I...

I usually order my coffee via the app and pick it up when I arrive. One of the baristas saved me from myself when I chose a weird combination of drink add-ins when I was curious as to what they were. She cautioned me that my drink would taste wrong and made suggestions to make what I actually was going for (I ordered cold cream thinking it was the whipped cream with additional caffeine in it). While it took longer because she had held off on making my order until she could verify what I wanted, I was impressed with her commitment to customer...

Order was wrong, i said i will take it anyway (really dislike chai though) she sternly said this is not yours wait for your order, sorry, the whole time I'm staring at my name, waited 10 minutes still wrong drink. Waited 5 more minutes and I had to take my anger and patience to bart as i had to leave with my 3 kids, i asked for a cup of water, she could not do that either. So disappointed, will i get my time or money back? No. Btw i...