Cafe Pascale — Restaurant in San Diego

Wow, the update/response from the manager - which is completely dismissive (basically telling me my experience didn't happen) only UNDERLINES the fact that this is a terrible place to spend your time or money.

I agree the people that work there are rude. When I got there I would I would give them a smile, and it was not returned . I’m not sure what the problem is. They had (incorrectly prepared) coffee there twice. The first time it tasted terrible like they purposely used old grounds. The second time I ordered decaf, I checked that it was decaf before I drink some, it’s definitely not decaf. I asked the second time is this decaf? She said yes it is. Her friend, there, a relative, I think, even commented, “ It’s really strong isn’t it?” I think they were lying. They were speaking a different language, which is totally A non-issue, but I could hear them swear in front of their child (they assumed I didn’t understand). The people that work there are just not nice And at best I don’t think they Tried to make me decent coffee…

Responding to the managers comment: what they stated wasn't true.... you can tell their attitude was dismissive and rude just like...

The man at the register is rude. He left the register while my sandwich was being made. The sandwich maker had to take orders, take money and make drinks before she was able to finish making my sandwich. (I was the only other customer) The sandwich is mediocre so not worth rude guy or rudeness of helping customers behind me first. Oh, and when I asked for a bag he wanted me to smash my sandwich/chips into a tiny bag and said he had no larger bags. It’s a deli and he only had 6x6 plastic bags? I think he’s a liar. Oh and they prefer...

Lunch for two, one day a week. That's is what today's rude customer service cost them. The cashier stood behind the counter while we read the big menu in front of her deciding what to order. Once we were ready she said 'we're working on a big order so we can't help you for 30 minutes". Not 'our grill wont be available for 30 minutes. But if you'd like a drink, chips or muffin I'd be happy to help you' Instead she turned away our business. We'll not go back to...