Domino's Pizza — Restaurant in San Diego

The following details a disappointing experience at a Domino's location on Sunday, July 27, 2025, at approximately 1030 pm, due to the unprofessional and disrespectful behavior of the manager Jenny (Jennifer)

Upon visiting the store to pick up an order, there was issue with grabbing the managers attention to open the door. The manager had the music blasting like it was a nightclub. I knocked on the door for several minutes, with failure to get the attention of the manager. I even flashed my phone flashlight and still failed to grabbed the attention of the manager. Eventually the manager opened the door, when attempting to address the issue, the manager, Jenny, was dismissive and rude.

Instead of offering an apology or solution, I was met with hostility and defensiveness for having a blasting radio in the workplace which I found unprofessional. MANAGER Jenny instead suggested I call to get her attention and disregarded the I had been knocking on the door.

The manager refused to acknowledge the problem and seemed more interested in blamming google for me believing the store closed at 1200.

This disrespectful interaction culminated in me wanting to go to a different Domino's location, further from my house, and possibly stopping from ever buying from Domino's again if Domino's continues to hire unprofessional managers and not hold them accountable for their actions.

It should be noted that several reviews have listed Jenny as being rude and Dominoes continues to employ her. And that this location has a 2 star rating primarily based on customers interactions with the manager.

This level of customer service is unacceptable and reflects poorly on the establishment. The customer should not be left feeling frustrated and insulted. While mistakes can happen, the manager's hostile demeanor exacerbated the situation and left a negative impression of Domino's.

It is hoped that this matter will be addressed seriously and that steps will be taken to ensure that managers are trained to handle customer complaints professionally and...

“Domino’s: Where the Wings Attack, the Pizza Comes With Extras, and Customer Service Is a Horror Story in Three Acts.” Ladies and gentlemen, let me paint you a picture. I ordered wings and pizza, hoping for a cozy family dinner. Instead, I got a full-on tragicomedy. The wings? Deadly. My family spent the next hour performing synchronized bathroom sprints. I’d like to thank Domino’s for finally getting us in shape — cardio we didn’t ask for, courtesy of poultry gone rogue. The pizza? Oh, sweet naive me, the pizza. It arrived with a complimentary insect. That’s right, a bug. Was it a metaphor for the decay of modern fast food? A silent critique of my life choices? Or simply protein with legs? I’ll never know. Either way, it made an appearance hotter than the pizza itself, and that’s saying something. And then… the management. Ah, management. The human embodiment of indifference, known to mortals as “Jennifer” — or as I like to call her, The Gatekeeper of Attitude and Unapologetic Rudeness. I approached seeking a solution, calm and collected. What I received was an emotional slapshot: pure hostility garnished with condescension, served cold. If rudeness were an Olympic sport, she’d have more gold than Michael Phelps. It’s almost impressive, really. Not the wings, not the bug, not even the failed customer service — impressive that this level of apathy can exist in a single person, on a single shift, in a single Domino’s. Either she’s related to the owner, has a black belt in bureaucratic gaslighting, or the universe simply enjoys watching humans suffer via fast food. So here’s the takeaway: if you want dinner with a side of existential dread, mystery protein, and managerial disdain, congratulations — you’ve found your Shangri-La. If you want to eat your food in peace, maintain your dignity, and keep your digestive system intact… keep driving. There are better options in literally every other zip code. #DominosDisaster #BugOnBoard #WingsOfMisfortune #ManagerOfMisery #CulinaryCrisis...

I place an order on Jan. 11th for delivery, when I received the order they didn’t give me one of the items which was the 16-piece parmesan bits. When I call that same night, I ask for a refund for the item. They told me that they could not do that and that the only options were to resend it back to me or have it as a credit in the system for the next time I ordered. So today I place my order and call to get my credit and one of the employee that was helping me didn’t seem like he understood what I was saying but was trying to help me anyways. We got disconnected, I believe due to bad connection. I wasn’t upset over that, I mean it happens. But when I call back the girl who answered the phone was rude and when I told her that I had call to ask about my order and that the call disconnected, she accuse me of hanging up the phone and tell me that they can’t help me if I keep hanging up (minded you I only call one time). I asked to speak to a manager, she replied that she was the manager, I told her that I want my credit and yes I did respond kind of rudely because she was being rude the entire time on the phone. Had an attitude when she picked up the phone, from being to end. Honestly, would not order here again. Rather order to the on one in Palm. They have much better costumer service than this one. A lot of people...