Postcards American Bistro — Restaurant in San Diego

I had one of the most disrespectful and upsetting experiences at this hotel restaurant. On August 6th, around 8:50–9:00am, I was there with my 4-year-old son, waiting to be seated.

An older white male waiter came up and asked how many were in our party. I said “two.” He then completely ignored us and chose to seat the man who came in after us. We stood there waiting, confused and uncomfortable. Then two more people came in, and unbelievably, he went straight to them and tried to seat them before us again. Thankfully, those guests pointed out that we were there first.

When I asked the waiter why we were ignored, he just played dumb and gave no explanation or apology.

To make matters worse, another white male staff member was at the front desk on the phone. He saw the entire situation. When he got off the phone, he didn’t acknowledge us either, just walked straight to the back, without saying a word.

As an Asian woman, I couldn’t help but feel this treatment was racially motivated. Whether intentional or not, we were treated like we didn’t exist and that’s not something I’ll forget, especially in front of my child.

If management is reading this, please check your security footage. You’ll see how blatantly inappropriate and unacceptable this was. We left feeling disrespected, humiliated, and...

We stopped in here during our WhoCon convention which was held at the Handerly Hotel. This hotel is in the Hotel Circle area of San Diego. It is a nice hotel and offers a lot of room for conventions, but this review is not about the Handerly Hotel. It is about one of the restaurants within the hotel called Postcards American Bistro.

This restaurant is one of three within the hotel as the other one is seasonal and the other is seemingly only used for events. So, anyways, we stopped in here for a lunch during a convention and to kill some time before a panel. The service here was quick and responsive and the food was tasty.

We were seated at a table and right away were got water and I requested some iced tea with lemon while my girlfriend had water. For food, I ordered a Caesar salad with chicken and my girlfriend had a turkey club sandwich. The Caesar salad was well dressed and quite a large helping. It was terrific and the amount of chicken within the salad was overwhelming and made sure I didn't forget it was a chicken caesar salad. My girlfriend's turkey club sandwich it was about two sandwiches put together and served with fries. She loved the sandwich. The helpings at this restaurant were huge and worth it.

I would recommend going to this place to get some big helpings and some...

Waited for my food for over an hour and a half while those that had their order taken with 20 minutes of me were already being served. I understand that it's new years eve and there was a large group but what bothered me the most was when the waitress flat out lied to me saying that the wait was because the kitchen was backed up due to the crowd so it'll be a while. Just to reiterate, people that had just came in were already being surved and she was asking what we ordered when she first took it. She clearly forgot about us or didn't take it to the cook. There was more to this story but screw this place. Worst idea to have...