Andytown Coffee Roasters — Restaurant in San Francisco

I’ve been going to Gus’s community market on Harrison Street for about six years now. Sometimes multiple times a day. And we were all excited to hear that a new coffee shop was taking over the space that used to be Gus’s community market Café. Once was open and I went a few times I didn’t understand what the hype was about. The staffer not overly nice but barely helpful not overly friendly yet very serious about their work. Way overpriced coffee that’s mediocre. They’re baked. Good selections are little on the boring side and again way overpriced even a couple of their staff members at that location told me that they baked goods were way overpriced and encourage me to buy them from inside the store instead of their café. I’ve ordered there uniquely named breakfast sandwich. It wasn’t bad, but it wasn’t great either, but it was extremely pricey I get the feeling this brand wants to be known for its coffee. It’s not very customer service oriented, and they seem to focus on the coffee the most. OK I got that. I’m a man in my early 60s and I’ve been a barista a handful of times so I understand all the many layers that need to happen while working as a barista, but the number one piece was Customer Service and every time I go into this location and I order a Matcha green tea with half-and-half or any drink with half-and-half there’s a pushback they can’t use half-and-half because it ruins the steamer. And all my life as a barista and as a customer-based service provider at a coffee shop I’ve never heard such BS. Recently some Manager girl said that’s because they’re really old And then I want to ruin them. In my head, I’m saying then get a new one where you could make any drink that the customer wants it doesn’t make sense to me and it’s quite irritating so would I recommend this place? I guess if you’re desperate for coffee in that area the only reason why I go is because it’s one block from my hair studio and I get groceries at Gus‘s market which I love so much. It just feels like a clash of personalities between auntie town and Gus’s community market. In a nutshell Andy town is overrated, overpriced, and not customer oriented in...

I am a little torn about this review, I love Andys coffee, it is delicious and it is SF local coffee, what can be better and they do not surcharge you for non dairy milk. Yay !! The coffee shop is right on the left side inside the Gus's market and there are outside seats which I am assuming are for the Gus's customers but it seems that lot of people that shop at Gus's go to sit and eat at Andytown so when I came in with a friend to have coffee, we had no place to sit becasue all seats and there are few available were taken and majority was taken by Gus's customers. Not cool in my option.

I did not see a sign that Andytown coffee is only for the customers but I was just bothered.

The coffee and staff is amazing...

I’ve given the Harrison Andytown location multiple chances, but the experience is consistently disappointing. The main issue is that they refuse to make the one food item they actually have on the menu, offering excuses like “the kitchen is closed” (even when it’s still hours before closing) or claiming they’re short-staffed, despite staff clearly just standing around or on their phones. To make matters worse, a few of the employees have incredibly off-putting attitudes. There’s zero sense of warmth or welcome, something you’d expect at a neighborhood coffee spot. Skip this location and take your business to another Andytown. This one doesn’t seem to care about customer...