If you love overpaying for nonsense and getting gaslit about it, welcome to San Francisco’s finest scam—Bimi Poke. I ordered a create-your-own poke bowl on DoorDash, expecting to, you know, actually create my own bowl. Instead, Bimi Poke took it upon themselves to throw in a bunch of random ingredients I never consented to, without any way to remove them except the “special instructions” section (which is not how customization should work, but I guess that’s too logical for SF).
I didn’t even realize how much extra garbage was in my bowl until their rude employee called me out of nowhere—not to fix the mistake, but to aggressively defend their misleading menu like she had stock in the company. Instead of owning up to the fact that their ordering system is straight-up trash, she tried to gaslight me, insisting that “it clearly says” all these extras are included. If that’s true, WHY ISN’T IT LISTED IN MY ORDER DETAILS?
And honestly, this is so peak San Francisco. A place where businesses charge premium prices for mid-tier food, mess up orders, then act offended when you dare question them. Where customer service is non-existent because entitlement is the house special.
The food itself? Fine. The vibes, service, and lack of basic integrity? Straight-up garbage. If you enjoy spending $30+ just to argue with customer service over basic logic, this place is for you. Otherwise, save yourself the frustration and eat somewhere that actually values...
Read moreA great take on fast, healthy, and food - Bimi Poke will serve you up a bowl of well-balanced freshness prepared from ingredients that You see right in front behind a piece of glass - sort of like buffet style.
In had the Salmon Bowl while grabbing a delivery order so I didn't have the opportunity to sit down and disect the dish or crucify the chef - plus I usually just eat my food anyways.
Summed up: nothing fancy - walk up to counter, order, wait a few minutes, grab your food, and sit down at one of the tables at the Metreon or pack it to go.
The stuff used to assemble the dishes is in trays right in plain sight. Employees are clean, courteous, and polite. They wear gloves and keep the place clean.
Affordable but not the deal of the century. Not a spot aimed to impress a date but a really great alternative to traditional fast-food chains!
I would definitely come back and probably make this my lunch regular if I had a job...
Read moreBefore ordering the sushi burrito, I asked if they use seasoned sushi rice twice. The lady who took my order confirmed yes. I got.the sushi burrito with hamachi. Not only did they use unseasoned plain rice, but they put in tiny amount of Hamachi, so little that I couldn’t taste it in my sushi burrito. They put in a lot of imitation crab, and that’s all I could taste. I literally don’t understand the five star reviews this place has. Also, I gave my feedback to the proprietor of this business regarding it’s not a good practice to lie to the customers and that I would not have ordered from them if they don’t use seasoned sushi rice, and they denied my feedback all together - they told me that they “lightly” seasoned the rice, which is a lie. If you wanna pay $17 for a tiny little sushi burrito that uses plain rice instead of sushi rice, with tiny amount of Hamachi and feel super hungry afterwards, you...
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