Kasa Indian Eatery — Restaurant in San Francisco

A convenient spot along Polk st. to grab quick bite.

The cashier was friendly, and the food came out fast. Service is self served i.e. Order on the tablet or with the cashier, pick up your food from the window, get cups of water and utensils on your own. As a courtesy, you should clear the table.

Food was about average and what you'd expect in a chain restaurant for bay area prices. Surprisingly mild heat tasting, so I got by without drink much water.

I wouldn't recommend getting the lamb curry for an additional $2. Given the portion served it was not worth it. There was hardly any meat and potatoes.

The Karahi Paneer was similar to stuffed peppers with paneer inside. It was edible but I wouldn't get it again. If I wanted something like that, I'd go to Mexican restaurant.

Knowing this now, I'd stay away from these entrees and go with any of the Masala dishes.

Having had a variety of Chai around SF, this was watered down and mild tasting. Not the worst in the world but tamed in flavor.

Not much else can be said about the free colorful snack and the pappadum.

Unfortunately they are not allowing customers to use their bathroom as of December 2021.

🔸🔸TLDR🔸🔸

Fast, convenient, and serve yourself service. Mild tasting flavors and mild in spice/heat. No public bathrooms, and low amount of food to high price ratio. This place caters to a foreign palette, and might be just spicy enough to get your foot in the door when it comes to...

We were very disappointed on our visit here, both with the food and the environment.

On the environment, the decor was pretty run down and doesn't represent India in a true sense. They used the right elements that connect with India but the overuse of these elements killed the vibe they are trying to create. ​ For food, we tried 4-5 different items and almost all of them were disappointed with the preparation, taste and presentation. We tried Kati rolls with different fillings and all of them were hard to manage. The fillings used inside the Kati rolls had curry in it which made the roti soggy and hard to handle. The stuff inside was very hot, which also made very hard to practically enjoy it.

The Chana masala barely had any flavors in it. In the kadhai paneer they used large chunks of paneer barely that had any taste. The flavors of other ingredients used inside kadhai paneer didn't mix together to give a cohesive taste of typical kadhai paneer.

The samosas were savior as they tasted reasonably well and also the chutney with it.

The idea of serving fryums is authentic but they were barely as crunchy as they should be.

Overall, I think they have a great menu which can be executed a bit...

Do yourself a favor and avoid this chain. The dishes are a representation of someone trying to cook with their eyes closed. The owner/ manager is rude in responses. If you don’t believe me, read all their responses. They claim that they have these recipes for ages and are authentic from Punjab.. etc. etc.

Well it turns out the recipes are not correct and certainly not meant to be sold commercially under the “Indian food” category. Hope they take this constructively and not personally and make improvements.

Update : Based on the long and non relevant response.. we made the mistake of ordering from this place this week not knowing it’s part of your chain. It was only evident after the food was received. Hence the second review. I’m not sure what the issue is. As for your long response, the review was about the quality of food and the lack of preparation which clearly reflected in your final product. I refer you to your reviews of other folks who have said the exact same thing. Instead of being combative, please be open to receiving reviews and responding appropriately if you have a...