Peet's Coffee — Restaurant in San Francisco

Placed an order in person, today around 3:15pm, then the staff totally forgot to fill it while standing around laughing, telling jokes, sipping drinks -no other customers in line. Then the clerk I paid AND TIPPED ignored me when I caught his eye and waved. Another worker filled my order more than ten minutes after I ordered and only after I got his attention. Ridiculous. Four people behind the counter, one at the register, three standing around cracking jokes and ignoring customers. That ain't cool, making customers wait. And if I hadn't intervened on my own behalf, my order never would have been fulfilled. When the clerk did fill it, he found the order slip sitting in the usual spot, in plain sight of everyone behind the counter, right by the oven. Ignored. Much as I dislike corporate Starbucks, they're a block away and they've never forgotten an order, ignored a customer, or acted teenager schools out lets party. Starbucks will get my business...

I do seasonal work around the neighborhood, and I always get a poorly made drink. I love Peet's Coffee elsewhere. I usually get a chocolate & caramel javiva swirl. It's basically a frappe. The issue is that there's usually something wrong with it at this establishment. My last and final time it was not properly blended. Right off the back I could tell it was off. I will attach some pictures so you can see it's more of an ice coffee with with crushed ice over a frappe. I would request a new one but I'm just over it. Previously when I have complained they get rude and loud. In my opinion, it's a way of making sure it seems like I'm just some poor brown person complaining (clientele is mainly affluent White people). I love Peet's Coffee, but I will never return to this particular establishment. It's...

Peets are the CLOSEST cafe's to HOW IT USED TO BE before the covd circus🤣 It's great that they let you choose how much oat milk or regular fat milk you want in your coffee. And what more could I ask for,... they actually still have HONEY! And just an added plus... their coffee is NOT THE NEW SOUR LIGHT ROASTS that they are trying to convince us are actually drinkable! Espresso coffee beans need to be roasted pretty much like what they do in Italy. If you roast them too light then they will remain sour....yuk! So Pete will always be my go to Cafe... Just like 20...