Hotel Drisco Pacific Heights — Hotel in San Francisco

Classy and safe neighbourhood. The ultimate reason why we chose was due to the neighbourhood which is very safe with police patrol and high net worth residents. Note it is Difficult to get to without a vehicle. Steep hills and a bit of walk from the shops.

Pride in how the hotel maintains its premises and staff are hardworking and polite. They provide some extra services like valet services and chauffeur (subject to availability). I appreciate the thought how they have managed to make an old hotel appealing.

I dont think Hotel Drisco merits its 4.9. I prefer warmer hotels so I felt out of place at times. Hotel is more classy than friendly vibe. Reception could have been warmer to all guests. I felt besides Victor, other receptionists were a bit standoffish. Generally felt not a hotel for international tourists but more local clientele and regulars.

I was excited about breakfast but it was disappointing and not very nice. I was also excited about the wine evening reception but it wasn’t that good. Both are at the basement so the atmosphere was quite stuffy.

Really comfortable beds and pillows and careful thought in how to use the right spaces to create comfort. The warm toilet tiles were a nice touch.

My drop in stars is mostly due to the fact that my thermostat was not working for all 3 nights. They did promptly provided a portable plastic radiator. They promised to fix it but didn’t but we didn’t want to make a fuss. For the first time in the trip, we had the worst sleepless nights in this particular hotel. Probably due to the thermostat not working and also we faced a rather creepy abandoned building. Woke up and tossed and turned for a bit every night. Nights felt uneasy and we woke up mostly tired.

My last complaint is that even after 5 days I have not received my deposit placed on my debit card for hotel incidentals. It still states pending on my debit card so not sure why the hotel has not cancelled or reverted the deposit. Usually for other hotels, it takes a day or the most 3 days.

Update: I want to give credit to hotel particularly to Victor for checking about the deposit. He is professional and responsible. Even then, it took one month before my deposit was returned to me. They also wanted to give credit for the inconveniences during the stay but I doubt we...

Outstanding experience! Possibly the best hotel I've ever stayed in, and definitely the best in San Fran. Located in the gorgeous Pacific Heights neighborhood, Hotel Drisco is a refreshing escape from downtown. My new husband and I stayed in the lovely city room suite, which has the most breathtaking views. The room itself is exquisite and no detail is left overlooked. Even the bathroom floors have a mechanism that keeps them warm! The complimentary breakfast and afternoon wine and cheese service is exceptional and exceeded my expectations. The entire staff is professional and welcoming. Bob, the front desk manager, was so helpful and kind. Eduardo, the bellhop, couldn't have been nicer. Definitely a 5 star experience.

A few things to note- this is an old, historic building, so the walls are thin and the floors creak. However, it wasn't a problem at all because they have a strict, no-noise policy between certain hours. The hotel is located in a busy neighborhood and parking is tricky, but they do offer to park your car for you, which is very convenient. Finally, I would NOT recommend this hotel to people with young kids under the age of 12. It's definitely more suited for adults, especially couples who are looking for a romantic getaway. I mention this because there was a family with 3 young kids staying at the same time as us, and they were very rowdy and obnoxious. Kind of kills the mood a little!

Overall, my husband and I loved staying at the Hotel Drisco and we're looking forward to returning next year. Is it pricey? Absolutely, but if you're looking to treat yourself, it's...

If you read nothing else, just know that I will never stay in another hotel in San Francisco again! We started our stay at the Ritz and ended at the Drisco. You think the Ritz is big on service and high-end, well it doesn't even come close to the Drisco.

Location - Okay...off the beaten path and definitely not an easy walk to the "tourist" area, but who cares! Hop in an uber. What I loved about this place was the neighborhood was super safe, super walkable and scenic. It was nice being a little removed from the hustle and bustle of the city. It was easy to get an Uber and they had their own chauffeur service you could take advantage of if you like. Pacific Heights was a wonderful part of the city and I would stay there again when we visit.

Service - Wine reception, breakfast w/ omelette bar, attentive front desk staff that cares about making your stay enjoyable! What more can you ask for?

Room - The bed was SUPER comfortable, and a pillow menu was provided in the event you wanted to add some pillows. The rooms aren't huge but they also didn't feel small! Bathroom floors were heated which was a really nice treat in the AM. The room was well decorated and felt like "home." Turn down service was great and I LOVED the added touch of the water bottles and the in-room Brita.

Every little detail was accounted for in this hotel! The weekend that was stayed was a sold out weekend and you would have never guessed! I'm a Marriott loyalist and as I said at the beginning of this review....I'll never stay in another hotel in San Francisco, this is my forever hotel when I'm in town.

Thanks for...