Venga Empanadas — Restaurant in San Francisco

Awful customer service. I ordered online after work before I had to catch the bus. When I arrived, the employee told me he never received my order. He suggested I accidentally placed my order at their other location, which was accurate. All he offered was a weak, “I’m sorry… We get that complaint a lot.” He did not refund my money. He did not give me any food unless I ordered and paid AGAIN. I showed him how on their website, online orders went to the other location by default and customers would have to double check fine print to determine that. The employee was totally indifferent. I left with no refund and no food. I paid $20 for nothing. If that happens “a lot,” it seems common sense they should try to fix that? Or perhaps have some standard protocol to be rectify the issue, like issuing a refund or providing the ordered food? Awful service. I will...

I was skeptical when I saw the empanadas were reheated in a subway-sandwich-style oven, but I was quickly won over. My ham and cheese empanada tasted fresh and flavorful, while the chipotle empanada wasn't my taste but was still quality. I'd recommend skipping the small side of green herb and oil sauce, and asking for more of the orange tomato-y sauce. The sangria was average quality (mediocre wine and not much sweetness) but it was VERY generously portioned for $9. Those with a weak tolerance to alcohol shouldn't finish the cup. There are bar seats around the edge of the restaurant with a view of the food court, and there's nice music. It's also not busy in...

Best empanadas in the FiDi area! Love the wide variety of clearly-labeled vegetarian options. The five-pepper manchego and sweet corn are really solid veggie options. I've heard great things about the salteña beef as well. The alfajores are always a nice sweet treat for dessert, the soft texture is delightful.

They heat up your empanadas to order in the oven so they are always fresh and perfectly warmed. This can mean that there can be a wait if there are a lot of folks in line. It's worth the wait...